Branch Manager (Kuala Lumpur, MY)

Aramex
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Decision making","Interpersonal skills","Cross-functional collaboration"]

Lead the Penang branch’s commercial and operational performance to drive revenue growth, profitability, and service excellence across Northern Malaysia. Own the branch P&L, budgeting, forecasting, and cost control while improving operational efficiency through standardization and KPI-driven business reviews. Build new business opportunities, manage key accounts, negotiate RFQs/bids, and coordinate cross-functional teams to deliver integrated logistics solutions and a high-performance, safety-focused culture.

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Aramex
Aramex
3 days ago

Branch Manager (Kuala Lumpur, MY)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead the Penang branch’s commercial and operational performance to drive revenue growth, profitability, and service excellence across Northern Malaysia. Own the branch P&L, budgeting, forecasting, and cost control while improving operational efficiency through standardization and KPI-driven business reviews. Build new business opportunities, manage key accounts, negotiate RFQs/bids, and coordinate cross-functional teams to deliver integrated logistics solutions and a high-performance, safety-focused culture.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Spearhead strategic commercial growth and market expansion across freight forwarding, warehousing, transportation, and integrated supply chain solutions.
  • •Drive business development by identifying market trends, securing new opportunities, and expanding the branch’s portfolio with value-added services.
  • •Own and manage the branch’s financial performance, including budgeting, forecasting, cost control, and profitability management.
  • •Ensure operational excellence through continuous improvement initiatives, KPI monitoring, and timely corrective actions.
  • •Lead and develop teams by coaching and mentoring employees, fostering a culture of accountability, safety adherence, innovation, and teamwork.

Key Requirements

  • •Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • •At least 8 years of progressive leadership experience in branch management or commercial roles within freight forwarding or logistics.
  • •Proven success in business development, customer acquisition, managing key accounts, and driving revenue growth.
  • •Full P&L ownership experience, including budgeting, forecasting, and analyzing financial performance to meet branch targets.
  • •Demonstrated leadership capability in managing, coaching, and inspiring teams with strong analytical and decision-making skills.
Experience:8+ yearsFreight forwardingLogisticsSupply chainWarehousingTransportation
Education:Bachelor's
Skills:LeadershipCoachingDecision makingInterpersonal skillsCross-functional collaboration

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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