Technical Delivery Manager (Technical Engagement Manager)

Bugcrowd
San Jose
Workplace: RemoteFull timeFunction: Program & Project Management (PMO)Experience: 2+ yearsSkills: ["Problem-solving","Communication","Cross-functional collaboration","Customer-facing mindset","Time management"]

Own the technical onboarding, implementation, and rollout of Bugcrowd’s bug bounty, vulnerability disclosure, and pentest programs. Lead end-to-end customer engagements, run kickoffs and program reviews, and act as the primary technical point of contact during launches to ensure early success and on-time delivery. Collaborate with Customer Experience and sales teams, improve onboarding playbooks and documentation, and continuously enhance delivery processes to scale secure customer outcomes.

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FursaFursa
Bugcrowd
Bugcrowd
1 day ago

Technical Delivery Manager (Technical Engagement Manager)

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Last checked: 6 hours agoStatus: Live

Job Summary

Own the technical onboarding, implementation, and rollout of Bugcrowd’s bug bounty, vulnerability disclosure, and pentest programs. Lead end-to-end customer engagements, run kickoffs and program reviews, and act as the primary technical point of contact during launches to ensure early success and on-time delivery. Collaborate with Customer Experience and sales teams, improve onboarding playbooks and documentation, and continuously enhance delivery processes to scale secure customer outcomes.
Location: San Jose
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Lead end-to-end technical onboarding and configuration of bug bounty, vulnerability disclosure, and/or pentest programs for new and existing customers.
  • •Drive ongoing technical program execution via kickoff meetings, walkthroughs, and regular/ad hoc program reviews with customers and internal stakeholders.
  • •Serve as the technical point of contact during program launches to ensure smooth transitions and early success.
  • •Provide guidance on vulnerability triage, communication workflows, and integration best practices for ongoing projects.
  • •Manage program timelines and dependencies with proactive status updates to internal and external stakeholders to ensure on-time delivery.

Key Requirements

  • •2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.
  • •Knowledge of pentest, bug-bounty, and red-team methodologies.
  • •Strong problem-solving skills and the ability to manage multiple projects simultaneously.
  • •Excellent written and verbal communication with a customer-facing mindset.
  • •Ability to work collaboratively in a cross-functional environment.
Experience:2+ yearsBug bountyPenetration testingRed teamingSecurityCustomer-facing technical roles
Skills:Problem-solvingCommunicationCross-functional collaborationCustomer-facing mindsetTime management
Tech Stack:PythonRubyBashBugcrowd platform

Company Brief

Bugcrowd
Provides a crowdsourced security platform offering bug bounty programs, vulnerability disclosure, and managed security testing to help organizations find and remediate security weaknesses through a global community of security researchers.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn