Field Service Technician

Pronto
San Francisco
Workplace: OnsiteFull timeUSD 58,000 - 73,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: associatesSkills: ["Communication","Interpersonal skills","Independent working","Problem-solving","Technical troubleshooting"]

Install and deploy Pronto hardware and software for autonomous haulage systems, including sensor setups, drive-by-wire kits, power integration, and vehicle interfaces. Perform system calibrations, validation tests, preventive maintenance, and field troubleshooting/repairs for hardware, software, and connectivity. Serve as the on-site point of contact, provide basic customer training, and document work in internal ticketing and CRM tools while traveling up to 75% across customer sites in the U.S.

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FursaFursa
Pronto
Pronto
1 month ago

Field Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Install and deploy Pronto hardware and software for autonomous haulage systems, including sensor setups, drive-by-wire kits, power integration, and vehicle interfaces. Perform system calibrations, validation tests, preventive maintenance, and field troubleshooting/repairs for hardware, software, and connectivity. Serve as the on-site point of contact, provide basic customer training, and document work in internal ticketing and CRM tools while traveling up to 75% across customer sites in the U.S.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Perform on-site installation of Pronto hardware and software solutions, including sensor systems, drive-by-wire (DBW) kits, power integration, and vehicle interfaces.
  • •Install peripheral hardware such as network stations, gate systems, and office infrastructure.
  • •Conduct system calibrations and validation tests to ensure installations meet operational standards.
  • •Carry out preventive maintenance and monitor/log equipment conditions to identify wear, degradation, or environmental impact.
  • •Diagnose and repair hardware, software, and connectivity issues in the field while documenting activities in internal ticketing and CRM tools.
Travel: Extensive travel

Pay and Benefits

Salary: USD 58,000 - 73,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionDisability InsuranceLife Insurance401kEquityPaid LeavePaid HolidaysParental Leave

Key Requirements

  • •5+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.
  • •Proficiency with hand tools, diagnostic equipment, and electrical testing tools.
  • •Strong understanding of vehicle systems including power, CAN bus, sensors, and ECUs.
  • •Ability to work independently in field environments with minimal supervision.
  • •Excellent interpersonal and communication skills.
Experience:5+ yearsField serviceAutomotive electronicsMechatronicsAutonomous vehiclesHeavy equipment
Education:Associate's
Skills:CommunicationInterpersonal skillsIndependent workingProblem-solvingTechnical troubleshooting
Certifications:OSHA 10
Languages:English
Tech Stack:Sensor systemsDrive-by-wire (DBW) kitsPower integrationVehicle interfacesNetwork stationsGate systemsCAN busECUsLinux-based systemsRemote diagnosticsInternal ticketingCRM tools

Company Brief

Pronto
Develops autonomous driving technology for commercial freight, focusing on SAE-level automation solutions for long-haul trucking to improve safety, efficiency, and driver experience through AI, perception, and vehicle control systems.
Industry: Autonomous Vehicles
WebsiteLinkedIn