Engagement Manager

Workday
New York
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Experience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Presentation","Stakeholder management","Project management","Leadership"]

Lead enterprise software implementations and customer success projects, managing scope, timelines, budgets, and stakeholders. Collaborate with cross-functional teams in a fast-paced, global setting to deliver impactful deployment solutions and ensure customer outcomes while shaping the future of Workday Sana initiatives.

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FursaFursa
Workday
Workday
2 months ago

Engagement Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 28 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead enterprise software implementations and customer success projects, managing scope, timelines, budgets, and stakeholders. Collaborate with cross-functional teams in a fast-paced, global setting to deliver impactful deployment solutions and ensure customer outcomes while shaping the future of Workday Sana initiatives.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Lead complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomes.
  • •Engage with C‑level and senior stakeholders, communicating project status, risks, and recommendations clearly and effectively.
  • •Coordinate cross-functional teams across consulting, customer success, and solution engineering to deliver deployments that meet client objectives.
  • •Manage multiple engagements in parallel, maintaining structure and clarity for all parties involved.
  • •Shape and influence the future structure of Workday Sana’s customer success, solution engineering, and deployments teams to scale impact.

Key Requirements

  • •3-5+ years of progressively responsible experience in Enterprise software implementation, management consulting, or customer success / professional services roles.
  • •Direct experience leading complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomes.
  • •Bachelor’s degree (or foreign equivalent) in Business, Management, Information Systems, Computer Science, Engineering, or a closely related field.
  • •Master’s degree in a related field is preferred but not required; equivalent combination of education and experience acceptable.
  • •Fluency in English is mandatory; additional languages are a plus.
Experience:3-5 yearsEnterprise softwareProfessional servicesCustomer success
Education:Bachelor's in Business/Management/Information Systems
Skills:CommunicationPresentationStakeholder managementProject managementLeadership
Languages:English

Company Brief

Workday
Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pleasanton, United States
Founded: 2005
WebsiteLinkedIn