3 days ago

Senior IT Support Engineer - Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own Zyte’s internal technology ecosystem as an engineering discipline: integrate and administer business-critical SaaS systems, design automated workflows, and build code-first tooling for IT operations. Architect and operate the backbone of Zyte’s internal SaaS platform, connecting CRM, support, billing, HR, collaboration, and finance systems with reliable API-driven integrations. Provide advanced IT service support with root-cause analysis, while strengthening security, compliance, and Zero Trust access.

Location: Bucharest

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Administer and integrate business-critical SaaS systems (CRM, support, billing, collaboration tools) and design reliable workflows and data synchronization across platforms.
•Build internal automation systems by writing code for scripts, services, CLI tools, event-driven pipelines, and ChatOps integrations.
•Design and implement API-driven SaaS integrations across business systems, including CRM automation and syncing customer/billing/product usage data.
•Provide ultimate IT support for a global remote workforce with root-cause analysis and a person-first service philosophy.
•Implement and operate security and compliance practices, including endpoint security, Mobile Device Management (JumpCloud), access audits, Zero Trust architecture, and ISO/SOC/GDPR adherence.

Pay and Benefits

Perks:Remote Work

Key Requirements

•8+ years in IT/Systems/Business Systems/Platform Engineering, including 3+ years in a senior role owning internal business systems and automation at a SaaS/tech company.
•Strong scripting and programming ability in Python, Go, Bash, and Node.js.
•Solid operating experience with GCP and AWS (VPCs, IAM roles, EC2/S3).
•Experience building API-driven integrations (REST/GraphQL, OAuth, webhooks, SaaS SDKs/integration frameworks).
•Deep knowledge of macOS and Linux, plus experience with identity/security (SSO/SAML/SCIM, Zero Trust) and security/compliance audits (ISO 27001, SOC2, GDPR).

Experience:8+ years

Skills:CommunicationAutonomyPeople-firstSecurity mindsetProactive problem-solving

Tech Stack:PythonGoBashNode.jsGCPAWSVPCsIAMEC2S3SalesforceHubSpotZendeskIntercomStripeChargebeeAtlassianGitHubNotionREST APIs

Company Brief

Zyte

Provides web data extraction and intelligence solutions, offering a cloud-based scraping platform, managed data services, and APIs to help businesses collect, structure, and integrate web data at scale for analytics and automation.

Industry: Data Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2010

Website LinkedIn

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Zyte

3 days ago

Senior IT Support Engineer - Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Bucharest

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Administer and integrate business-critical SaaS systems (CRM, support, billing, collaboration tools) and design reliable workflows and data synchronization across platforms.
•Build internal automation systems by writing code for scripts, services, CLI tools, event-driven pipelines, and ChatOps integrations.
•Design and implement API-driven SaaS integrations across business systems, including CRM automation and syncing customer/billing/product usage data.
•Provide ultimate IT support for a global remote workforce with root-cause analysis and a person-first service philosophy.
•Implement and operate security and compliance practices, including endpoint security, Mobile Device Management (JumpCloud), access audits, Zero Trust architecture, and ISO/SOC/GDPR adherence.

Pay and Benefits

Perks:Remote Work

Key Requirements

•8+ years in IT/Systems/Business Systems/Platform Engineering, including 3+ years in a senior role owning internal business systems and automation at a SaaS/tech company.
•Strong scripting and programming ability in Python, Go, Bash, and Node.js.
•Solid operating experience with GCP and AWS (VPCs, IAM roles, EC2/S3).
•Experience building API-driven integrations (REST/GraphQL, OAuth, webhooks, SaaS SDKs/integration frameworks).
•Deep knowledge of macOS and Linux, plus experience with identity/security (SSO/SAML/SCIM, Zero Trust) and security/compliance audits (ISO 27001, SOC2, GDPR).

Experience:8+ years

Skills:CommunicationAutonomyPeople-firstSecurity mindsetProactive problem-solving

Tech Stack:PythonGoBashNode.jsGCPAWSVPCsIAMEC2S3SalesforceHubSpotZendeskIntercomStripeChargebeeAtlassianGitHubNotionREST APIs

Company Brief

Zyte

Industry: Data Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2010

Website LinkedIn