Field Support Technician

Black Box
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: certificationSkills: ["Problem-solving","Attention to detail","Teamwork","Independence","Learning mindset","Positive attitude"]

Support low-voltage and network infrastructure projects nationwide by installing, troubleshooting, and maintaining fiber optics, copper cabling, telecommunications systems, and related infrastructure components. Learn to read blueprints and technical documentation, work with industry-standard tools and testing equipment, and develop networking fundamentals and systems integration skills. Represent Black Box at customer sites, follow safety protocols, and partner with experienced technicians while building your long-term technical career.

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Black Box
Black Box
2 days ago

Field Support Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Support low-voltage and network infrastructure projects nationwide by installing, troubleshooting, and maintaining fiber optics, copper cabling, telecommunications systems, and related infrastructure components. Learn to read blueprints and technical documentation, work with industry-standard tools and testing equipment, and develop networking fundamentals and systems integration skills. Represent Black Box at customer sites, follow safety protocols, and partner with experienced technicians while building your long-term technical career.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Install, troubleshoot, and maintain low-voltage systems, including fiber optics, copper cabling, construction/infrastructure components, and telecommunications systems.
  • •Learn to read blueprints, schematics, and technical documentation.
  • •Use industry-standard tools and testing equipment to support project work.
  • •Develop expertise in cabling, networking fundamentals, and system integration while partnering with experienced technicians.
  • •Deliver excellent service at customer sites and follow all safety protocols and industry standards.
Travel: Extensive travel

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionPaid LeaveFlexible SpendingEmployee Discounts

Key Requirements

  • •Recent vocational/technical training OR a strong interest in technology, electronics, or mechanical work.
  • •Curiosity and willingness to learn new tools, systems, and installation techniques.
  • •Solid problem-solving skills and attention to detail.
  • •Ability to work independently and within a high-performing team.
  • •A positive attitude and motivation to build a long-term technical career.
Education:Certification / Diploma
Skills:Problem-solvingAttention to detailTeamworkIndependenceLearning mindsetPositive attitude
Tech Stack:Fiber OpticsCopper CablingLow-Voltage SystemsBlueprintsSchematicsTechnical DocumentationTelecommunicationsNetworking FundamentalsTesting EquipmentData Center Operations

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website