22 hours ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead Teller responsibilities focus on delivering exceptional in-branch client service while troubleshooting complex servicing issues. You’ll coach tellers on accurate, compliant teller operations, manage the teller line through scheduling and daily staffing needs, and support branch readiness through compliance, security, and audit controls. You’ll listen for financial wellness opportunities, help clients with goals using financial tools, and transition clients to a banker for deeper conversations.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Coach tellers to ensure efficient, effective, and accurate teller functions in an in-person branch setting.
•Act as a resource to identify and resolve more complex client servicing issues.
•Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
•Manage day-to-day teller line duties, including scheduling, observing, coaching, and overseeing operational standards and regulatory procedures.
•Balance cash drawer within guidelines and follow compliance, audit, and security procedures, including weekend work as directed.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•3+ years of demonstrated superior client relationship skills.
•3+ years of experience with cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, and foster teamwork.

Experience:3+ years

Education:High School

Skills:Client serviceCoachingTeamworkIntegrityTime management

Licenses:Notary License

Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

22 hours ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Coach tellers to ensure efficient, effective, and accurate teller functions in an in-person branch setting.
•Act as a resource to identify and resolve more complex client servicing issues.
•Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
•Manage day-to-day teller line duties, including scheduling, observing, coaching, and overseeing operational standards and regulatory procedures.
•Balance cash drawer within guidelines and follow compliance, audit, and security procedures, including weekend work as directed.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•3+ years of demonstrated superior client relationship skills.
•3+ years of experience with cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, and foster teamwork.

Experience:3+ years

Education:High School

Skills:Client serviceCoachingTeamworkIntegrityTime management

Licenses:Notary License

Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn