Lead Teller

KeyCorp
Seattle
Workplace: OnsiteFull timeUSD 18.75 - 25 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Client service","Coaching","Teamwork","Integrity","Time management"]

Lead Teller responsibilities focus on delivering exceptional in-branch client service while troubleshooting complex servicing issues. You’ll coach tellers on accurate, compliant teller operations, manage the teller line through scheduling and daily staffing needs, and support branch readiness through compliance, security, and audit controls. You’ll listen for financial wellness opportunities, help clients with goals using financial tools, and transition clients to a banker for deeper conversations.

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FursaFursa
KeyCorp
KeyCorp
1 month ago

Lead Teller

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead Teller responsibilities focus on delivering exceptional in-branch client service while troubleshooting complex servicing issues. You’ll coach tellers on accurate, compliant teller operations, manage the teller line through scheduling and daily staffing needs, and support branch readiness through compliance, security, and audit controls. You’ll listen for financial wellness opportunities, help clients with goals using financial tools, and transition clients to a banker for deeper conversations.
Location: Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Coach tellers to ensure efficient, effective, and accurate teller functions in an in-person branch setting.
  • •Act as a resource to identify and resolve more complex client servicing issues.
  • •Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
  • •Manage day-to-day teller line duties, including scheduling, observing, coaching, and overseeing operational standards and regulatory procedures.
  • •Balance cash drawer within guidelines and follow compliance, audit, and security procedures, including weekend work as directed.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience.
  • •3+ years of demonstrated superior client relationship skills.
  • •3+ years of experience with cash handling.
  • •Working knowledge of PC with Windows-based applications and a calculator.
  • •Demonstrated ability to lead, motivate, and foster teamwork.
Experience:3+ years
Education:High School
Skills:Client serviceCoachingTeamworkIntegrityTime management
Licenses:Notary License
Tech Stack:PCWindowsCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn