Strategic Account Manager

Sonoco Products
Louisville
Workplace: RemoteFull timeUSD 150,160 - 168,930 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Written communication","Oral communication","Analytical thinking","Cross-functional collaboration","Integrity"]

Own and grow protective packaging strategic accounts, building long-term relationships with customer stakeholders and leading account strategy, growth plans, profitability, and customer satisfaction. Develop and execute account plans with pricing and commercial coordination, lead cross-functional implementation across plant/operations/engineering/quality/finance, analyze sales and forecast trends, and drive value-creation projects that improve TCO, damage reduction, logistics efficiency, and sustainability.

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Sonoco Products
Sonoco Products
2 hours ago

Strategic Account Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Own and grow protective packaging strategic accounts, building long-term relationships with customer stakeholders and leading account strategy, growth plans, profitability, and customer satisfaction. Develop and execute account plans with pricing and commercial coordination, lead cross-functional implementation across plant/operations/engineering/quality/finance, analyze sales and forecast trends, and drive value-creation projects that improve TCO, damage reduction, logistics efficiency, and sustainability.
Location: Louisville
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Lead strategic account management for assigned Protective Packaging customers, owning account strategy, growth plans, profitability, and customer satisfaction across participating Sonoco locations.
  • •Develop and maintain strategic account plans, including relationship mapping, opportunity pipeline, pricing strategy, revenue and margin objectives, and long-term growth plans.
  • •Coordinate cross-functional execution of account plans with plant, regional sales, operations, engineering, quality, customer service, finance, product development, and leadership teams.
  • •Monitor market trends impacting assigned accounts and analyze customer potential, sales performance, forecast changes, and volume trends to support account planning and business decisions.
  • •Coordinate pricing and commercial commitments (contract, bid, specifications, quality, service) and identify/lead customer value projects to improve total cost of ownership, damage reduction, freight/logistics efficiency, and quality/sustainability outcomes.
Travel: High travel

Pay and Benefits

Salary: USD 150,160 - 168,930 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •4-year college degree required.
  • •7–10+ years of experience in commercial, strategic account, business development, technical sales, or account leadership in protective/industrial packaging or related manufacturing markets.
  • •Prior protective packaging experience required, with strongly preferred direct experience serving appliance, HVAC, electronics, durable goods, or industrial manufacturing OEMs.
  • •Proven ability to sell value-based solutions and quantify customer ROI using metrics such as TCO, damage reduction, logistics savings, labor efficiency, quality, and sustainability.
  • •Strong analytical skills and ability to work cross-functionally with manufacturing, engineering, quality, finance, supply chain, and executive stakeholders.
Experience:Protective packagingIndustrial packagingAppliancesHVACElectronicsManufacturing
Education:Bachelor's
Skills:Written communicationOral communicationAnalytical thinkingCross-functional collaborationIntegrity
Tech Stack:ExcelPowerPointWord

Company Brief

Sonoco Products
Produces industrial and consumer packaging solutions, including paper, rigid paper containers, plastics, and protective packaging. Sonoco serves a wide range of global customers across food, beverage, healthcare, and industrial markets.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hartsville, United States
Founded: 1899
WebsiteLinkedIn