Account Manager - Essex

Deliveroo
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship management","Negotiation","Communication","Stakeholder management","Independence"]

Own high-impact partnerships with top restaurant partners across Essex and the South of England, using data and industry insights to maximise order volume and unlock growth. Lead contract negotiations, build senior stakeholder relationships through face-to-face and remote communication, and work with restaurant and rider operations teams to resolve operational friction. Represent Deliveroo locally across Colchester, Chelmsford, Ipswich and surrounding areas as a market expert.

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FursaFursa
Deliveroo
Deliveroo
1 day ago

Account Manager - Essex

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own high-impact partnerships with top restaurant partners across Essex and the South of England, using data and industry insights to maximise order volume and unlock growth. Lead contract negotiations, build senior stakeholder relationships through face-to-face and remote communication, and work with restaurant and rider operations teams to resolve operational friction. Represent Deliveroo locally across Colchester, Chelmsford, Ipswich and surrounding areas as a market expert.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive partner performance by using data analysis and industry insights to maximise order volumes.
  • •Build and maintain high-impact relationships through consistent face-to-face and remote communication.
  • •Negotiate high-value contracts to secure optimal partnership terms and long-term value.
  • •Optimise operations by liaising with restaurant and rider operations teams to remove friction points.
  • •Represent Deliveroo across Colchester, Chelmsford, Ipswich and surrounding areas, staying ahead of trends to propose growth ideas.

Key Requirements

  • •Proven track record in account management or a similar relationship-management/commercial role.
  • •Strong commercial acumen with comfort interpreting data to drive growth and decisions.
  • •Demonstrated negotiation skills to manage complex conversations and hit targets.
  • •Exceptional communication and rapport-building with stakeholders in person, by phone, or email.
  • •A self-starter comfortable working independently while travelling across the region; valid UK driving licence and access to a car.
Experience:MarketplaceFood delivery
Skills:Relationship managementNegotiationCommunicationStakeholder managementIndependence
Licenses:UK driving licence

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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