Warehouse Agent - FTC

Whatnot
Phoenix
Workplace: OnsiteContractUSD 26.21 - 26.21 annuallyFunction: Supply Chain & LogisticsSkills: ["Customer-first attitude","Proactive problem-solving","Process improvement","Integrity","Professionalism"]

Drive warehouse operations to ensure fast, accurate order fulfillment and customer refunds. Process inbound and outbound items, authenticate valuable collectibles, manage product inventory, package orders, and coordinate returns for defective or damaged goods. Troubleshoot issues using tools like Asana, Zendesk, and CRM, investigate product/listing quality concerns, and support process and supply chain efficiency improvements while keeping a professional, customer-first approach.

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FursaFursa
Whatnot
Whatnot
5 months ago

Warehouse Agent - FTC

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Last checked: 58 minutes agoStatus: Live

Job Summary

Drive warehouse operations to ensure fast, accurate order fulfillment and customer refunds. Process inbound and outbound items, authenticate valuable collectibles, manage product inventory, package orders, and coordinate returns for defective or damaged goods. Troubleshoot issues using tools like Asana, Zendesk, and CRM, investigate product/listing quality concerns, and support process and supply chain efficiency improvements while keeping a professional, customer-first approach.
Location: Phoenix
Workplace: Onsite
Employment Type: Contract
Job Function: Supply Chain & Logistics

Key Responsibilities

  • •Process inbound and outbound items.
  • •Hand authenticate valuable collectibles such as Funko Pops and trading cards.
  • •Issue buyer product returns for defective or damaged items.
  • •Manage product inventory and package items accurately and on time.
  • •Assess and resolve issues using systems and technology (Asana, Zendesk, CRM), and research product/listing/seller quality concerns.

Pay and Benefits

Salary: USD 26.21 annually

Key Requirements

  • •Experience with parcel delivery, marketplace sellers, vendors, social media, or supply chain operations.
  • •Understanding of ecommerce and marketplace operations.
  • •Warehouse located in Scottsdale, Arizona; reliable transportation required.
  • •Ambitious, proactive problem-solver with a “figure it out” mindset.
  • •Positive customer-first attitude and desire to enhance your career.
Experience:EcommerceMarketplace operationsParcel deliverySupply chain operations
Skills:Customer-first attitudeProactive problem-solvingProcess improvementIntegrityProfessionalism
Tech Stack:Microsoft OfficeAsanaZendeskCRM

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn