ROME - Operation Manager (m/f/d)

Roadsurfer
Rome
Workplace: OnsiteFull timeEUR 38,000 - 38,500 annuallyFunction: Business OperationsExperience: 2-3 yearsSkills: ["Leadership","Customer orientation","Communication","Problem-solving","Organizational skills"]

Lead and run the campervan station in Rome with independent ownership of day-to-day operations. Optimize and execute established processes for vehicle returns, handovers, and preparation while coordinating closely with central and international teams. Manage and motivate your on-site team, support recruiting, and ensure quality control. Oversee local fleet operations—documentation, maintenance, and cleanliness—and provide customer consultation on the company’s products.

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FursaFursa
Roadsurfer
Roadsurfer
20 hours ago

ROME - Operation Manager (m/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and run the campervan station in Rome with independent ownership of day-to-day operations. Optimize and execute established processes for vehicle returns, handovers, and preparation while coordinating closely with central and international teams. Manage and motivate your on-site team, support recruiting, and ensure quality control. Oversee local fleet operations—documentation, maintenance, and cleanliness—and provide customer consultation on the company’s products.
Location: Rome
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Independently lead and establish the Rome location, collaborating with central departments to oversee day-to-day on-site operations.
  • •Implement and improve existing standards and processes, coordinating vehicle returns, handovers, and vehicle preparation.
  • •Motivate and lead the on-site team, including onboarding, task planning, and quality control.
  • •Oversee local vehicle fleet operations for rental and sales, including documentation, maintenance, cleanliness, and coordination with service partners.
  • •Advise customers on products and help deliver them on trips across Europe.

Pay and Benefits

Salary: EUR 38,000 - 38,500 annually
Perks:Camper BudgetDiscounts

Key Requirements

  • •Successfully completed training or studies in a relevant subject area or comparable qualification.
  • •At least 2-3 years of relevant work experience, preferably in car rental, tourism, or similar.
  • •Experience leading employees or teams is advantageous.
  • •High service and customer orientation with a friendly, open demeanor.
  • •Driver's license Class B.
Experience:2-3 yearsCar rentalTourism
Skills:LeadershipCustomer orientationCommunicationProblem-solvingOrganizational skills
Licenses:Driver's license Class B
Languages:English

Company Brief

Roadsurfer
Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: Munich, Germany
Founded: 2016
WebsiteLinkedIn