Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Customer-centric service","Problem solving","Multitasking"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and refer customers to Citizens Bankers for next steps to support financial goals. Follow all financial policies and procedures, ensuring proper cash handling and compliance with state and local laws and regulations.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and refer customers to Citizens Bankers for next steps to support financial goals. Follow all financial policies and procedures, ensuring proper cash handling and compliance with state and local laws and regulations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and create a positive customer experience.
  • •Help customers complete simple transactions using mobile app and ATMs.
  • •Provide personalized advice and solutions aligned to customers’ financial goals and refer to bankers for next steps.
  • •Educate customers on Citizens products and benefits while addressing questions and concerns.
  • •Follow all cash handling procedures and comply with state and local laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High School degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify needs.
  • •Comfortable with using digital technology to support business goals and work branch hours, including weekends and evenings.
Experience:1+ years
Education:High School
Skills:ListeningCommunicationCustomer-centric serviceProblem solvingMultitasking
Languages:US
Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website