Counter Manager - Macy's Woodland (The Woodlands, TX, US)

Pandora Group
United States
Workplace: OnsiteFull timeUSD 17.1 - 21.45 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Communication","Sales coaching","Leadership","Recruiting","Team development"]

Lead Pandora’s Shop-in-Shop counter team at Macy’s by driving and exceeding counter sales goals while delivering exceptional fan experiences. Coach and manage Sales Leads and Sales Associates, oversee daily operations including scheduling and inventory accuracy, and ensure compliance with Pandora and Macy’s standards, security, POS, and loss prevention. Support hiring with the District Sales Manager, participate in interviews/onboarding, and help grow performance through sales coaching and training.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Pandora Group
Pandora Group
2 months ago

Counter Manager - Macy's Woodland (The Woodlands, TX, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead Pandora’s Shop-in-Shop counter team at Macy’s by driving and exceeding counter sales goals while delivering exceptional fan experiences. Coach and manage Sales Leads and Sales Associates, oversee daily operations including scheduling and inventory accuracy, and ensure compliance with Pandora and Macy’s standards, security, POS, and loss prevention. Support hiring with the District Sales Manager, participate in interviews/onboarding, and help grow performance through sales coaching and training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets while creating fan-first experiences.
  • •Coach and manage part-time Sales Leads and Sales Associates, training them on advanced sales techniques, product knowledge, and brand standards.
  • •Manage daily operations including weekly scheduling, ensuring optimal customer coverage and payroll efficiency.
  • •Oversee inventory management (replenishment, cycle counts, backstock accuracy) and loss prevention practices.
  • •Ensure compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies; support hiring with the District Sales Manager and participate in interviews/onboarding.

Pay and Benefits

Salary: USD 17.1 - 21.45 hourly
Perks:Health InsuranceDentalVision401kLearning Budget

Key Requirements

  • •Minimum 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally fashion/luxury/jewelry.
  • •Proven ability to communicate with care, connect with people at all levels, and deliver strong customer experiences.
  • •Business acumen and analytical thinking to achieve positive results and meet sales targets.
  • •Experience recruiting, retaining, and developing teams, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems; must be 18+ and provide proof of eligibility to work.
Experience:3+ yearsRetailFashionLuxuryJewelry
Skills:CommunicationSales coachingLeadershipRecruitingTeam development
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website