Chief of Staff

BJAK
London
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Judgement","Communication","Prioritization","Follow-through","Writing","Problem-solving","Bias for action"]

Drive BJAK’s AI Neobank expansion by aligning leadership and turning strategy into measurable execution. Build operating cadence with OKRs, decision tracking, and leadership updates, and coordinate cross-functional work across product, engineering, licensing, markets, partnerships, finance, and operations. Produce leadership materials and identify risks, gaps, and dependencies early—while helping leadership make sharper trade-offs across people, capital, and priorities.

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BJAK
BJAK
11 hours ago

Chief of Staff

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Last checked: 4 hours agoStatus: Live

Job Summary

Drive BJAK’s AI Neobank expansion by aligning leadership and turning strategy into measurable execution. Build operating cadence with OKRs, decision tracking, and leadership updates, and coordinate cross-functional work across product, engineering, licensing, markets, partnerships, finance, and operations. Produce leadership materials and identify risks, gaps, and dependencies early—while helping leadership make sharper trade-offs across people, capital, and priorities.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive strategic execution across AI Neobank priorities.
  • •Build and manage operating rhythm (OKRs, leadership updates, decision tracking, accountability).
  • •Coordinate major cross-functional workstreams across product, engineering, licensing, market expansion, partnerships, finance, and operations.
  • •Prepare concise decision memos, board/leadership materials, execution plans, and performance reviews.
  • •Identify gaps, risks, and dependencies early, and own special projects requiring senior judgement and cross-functional authority.

Key Requirements

  • •Experience driving strategic execution across teams as an operator.
  • •Strong judgement, communication, prioritization, and follow-through.
  • •Ability to work with founders, CEOs, leadership teams, and senior external stakeholders.
  • •Comfort operating in ambiguity with limited guidance.
  • •Strong writing, business analysis, and problem-solving skills.
Experience:StartupsConsultingStrategyOperationsFintechFinancial servicesRegional expansion
Skills:JudgementCommunicationPrioritizationFollow-throughWritingProblem-solvingBias for action
Languages:English

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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