Retail - Lead Store Advisor（Taikoo Li BEI）

On Holding
Beijing, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Hospitality","Interpersonal","Initiative","Teamwork"]

Lead a Beijing On store team within the Direct-to-Consumer network, delivering premium customer service, coaching up to 5 Store Advisors, and ensuring product knowledge, visual standards, and inventory processes align with On’s brand and sustainability initiatives. Collaborate with the global DTC Retail team to create a WOW customer experience and drive store performance.

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On Holding
On Holding
1 year ago

Retail - Lead Store Advisor（Taikoo Li BEI）

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead a Beijing On store team within the Direct-to-Consumer network, delivering premium customer service, coaching up to 5 Store Advisors, and ensuring product knowledge, visual standards, and inventory processes align with On’s brand and sustainability initiatives. Collaborate with the global DTC Retail team to create a WOW customer experience and drive store performance.
Location: Beijing, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Supervise and mentor a team of up to 5 Store Advisors by demonstrating an exceptional customer focused approach within daily work
  • •Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
  • •Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
  • •Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
  • •Help maintain the visual standards in the store to deliver a premium experience

Key Requirements

  • •3+ years of experience within a retail work environment; +1 year in supervisory role
  • •Background in the Running, Fashion or Sports Industry is preferred but not a must
  • •Strong communication, hospitality and interpersonal skills
  • •Ability to take initiative, learn quickly, and work both independently and as part of a team
  • •Eye for maintaining outstanding store condition and visual merchandising standards
Experience:3+ yearsRetailRunningFashionSports
Skills:CommunicationHospitalityInterpersonalInitiativeTeamwork
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn