Sales Support Associate III

Tapestry
Charlotte
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Attention to detail","Organizational skills","Multitasking"]

Deliver exceptional customer interactions at the cash wrap and sales floor by providing warm, personalized assistance and keeping the store running efficiently. Operate POS accurately, manage cash and media in line with policy, and support add-on sales and gift cards. Receive and organize shipments, maintain stockroom cleanliness, replenish inventory, and execute visual merchandising updates while adhering to Loss Prevention standards and maintaining housekeeping.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver exceptional customer interactions at the cash wrap and sales floor by providing warm, personalized assistance and keeping the store running efficiently. Operate POS accurately, manage cash and media in line with policy, and support add-on sales and gift cards. Receive and organize shipments, maintain stockroom cleanliness, replenish inventory, and execute visual merchandising updates while adhering to Loss Prevention standards and maintaining housekeeping.
Location: Charlotte
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customers and team needs while following Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with the ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:CommunicationCustomer serviceAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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