Customer Specialist

Deliver an iconic, customer-first experience in a fast-paced used-vehicle retail environment. Guide customers through sales, appraisals, test drives, and financing applications, while performing accurate vehicle condition and cosmetic inspections. Manage inventory check-in and scanning, process paperwork and payments, and coordinate service appointments and repair order invoice accuracy in collaboration with cross-functional teams. Follow CarMax EH&S requirements and maintain a clean, orderly work area.