Digital Platform Manager - Hang Seng Bank (HK) (Central, Hong Kong Island, HK)

HSBC
America/Chicago
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Ownership","Analytical thinking","Problem-solving","Communication","Stakeholder management"]

Own the end-to-end delivery of digital platform solutions for payment, rewards, and mobile/browser experiences. Drive solution design as a Product Owner, manage the product backlog, and translate strategy into Agile delivery tasks. Lead cross-functional collaboration through initiation to launch, write epics and user stories, and define acceptance criteria. Use analytics and customer insights to optimize KPIs and implement enhancements aligned with regulatory standards.

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FursaFursa
HSBC
HSBC
2 days ago

Digital Platform Manager - Hang Seng Bank (HK) (Central, Hong Kong Island, HK)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the end-to-end delivery of digital platform solutions for payment, rewards, and mobile/browser experiences. Drive solution design as a Product Owner, manage the product backlog, and translate strategy into Agile delivery tasks. Lead cross-functional collaboration through initiation to launch, write epics and user stories, and define acceptance criteria. Use analytics and customer insights to optimize KPIs and implement enhancements aligned with regulatory standards.
Location: America/Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Enhance digital platform capabilities by developing customer-focused digital experiences and shaping product recommendations.
  • •Drive end-to-end solution design as a Product Owner, prioritizing the product backlog and translating strategy into development tasks.
  • •Deliver initiatives from initiation through launch in collaboration with business users, scrum master, UX/UI, technology, and external vendors.
  • •Write epics and user stories, define acceptance criteria, and manage risks and issues to ensure compliance with local, global, and regulatory standards.
  • •Monitor market/regulatory changes and use data and customer insights to recommend enhancements and drive continuous optimization of live journeys.

Key Requirements

  • •University degree in Business Administration, Information Technology, e-Commerce, or a related discipline.
  • •Minimum 5 years of experience in product management, project management, or business analyst work, preferably in banking or financial services.
  • •Strong ownership, analytical/problem-solving skills, and attention to detail.
  • •Strong communication and stakeholder management skills, including articulating requirements and driving decisions.
  • •Experience delivering projects using Agile methodology and practices is preferred.
Experience:5+ yearsBankingFinancial services
Education:Bachelor's
Skills:OwnershipAnalytical thinkingProblem-solvingCommunicationStakeholder management
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn