ServiceNow Developer Senior

General Dynamics
United States
Workplace: RemoteFull timeUSD 97,968 - 126,500 annuallyFunction: Software EngineeringExperience: 3+ yearsSkills: ["Communication","Problem-solving","Debugging","Troubleshooting","Organizational skills","Time management"]

Develop and customize ServiceNow applications and ITSM modules (Incident, Problem, Change Management). Build business-rule and script-include automation, integrate ServiceNow with other systems via REST/SOAP, and perform admin tasks like user/role management, maintenance, and health checks. Create UI forms and workflows, support troubleshooting, and collaborate with stakeholders to define reports, dashboards, and data analysis. Participate in technical reviews, postmortems, and continual process improvement.

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FursaFursa
General Dynamics
General Dynamics
23 hours ago

ServiceNow Developer Senior

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 minutes agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Develop and customize ServiceNow applications and ITSM modules (Incident, Problem, Change Management). Build business-rule and script-include automation, integrate ServiceNow with other systems via REST/SOAP, and perform admin tasks like user/role management, maintenance, and health checks. Create UI forms and workflows, support troubleshooting, and collaborate with stakeholders to define reports, dashboards, and data analysis. Participate in technical reviews, postmortems, and continual process improvement.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Build and customize ServiceNow applications and ITSM modules, aligning functionality with business value streams.
  • •Create automation using Business Rules and Script Includes, and administer ServiceNow (user/role management, maintenance, health checks).
  • •Integrate ServiceNow with other systems and applications using REST/SOAP and related web services.
  • •Customize user interfaces, forms, and workflows; provide end-user support and troubleshooting for integrated processes.
  • •Collaborate with stakeholders to define and create reports, dashboards, and data analysis products; participate in technical reviews and continual process improvement.
Travel: Low travel

Pay and Benefits

Salary: USD 97,968 - 126,500 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveRemote Work

Key Requirements

  • •3+ years of related experience developing and customizing ServiceNow applications and ITSM modules, including Incident, Problem, and Change Management.
  • •Experience integrating ServiceNow with other systems using SOAP, REST, and web services (creating and consuming APIs/services).
  • •Scripting experience with at least one language—preferably JavaScript—for creating custom scripts like Business Rules and Script Includes.
  • •Exposure to ServiceNow data tools such as Import Sets, Transform Maps, and the CMDB.
  • •ServiceNow Certified Systems Administrator certification; active Top Secret clearance (or DOE Q access authorization) and US citizenship required.
Experience:3+ years
Skills:CommunicationProblem-solvingDebuggingTroubleshootingOrganizational skillsTime management
Certifications:ServiceNow Certified Systems Administrator
Tech Stack:ServiceNowITSMIncidentProblemChange ManagementRESTSOAPJavaScriptImport SetsTransform MapsCMDBAgile

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Top Secret

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn