Universal Banker (Saturday Required) - Osborne Road

Truist Financial
United States
Workplace: OnsiteFull timeUSD 45,760 - 54,500 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal communication","Customer service","Multi-tasking","Attention to detail","Risk and compliance mindset"]

Handle client transactions with accuracy while delivering a consistently high-quality in-branch experience. Cross-trained to support sales and service activities, including outbound calling to identify client needs, offers, and opportunities. Educate clients on digital self-service solutions such as ATMs, Online and Mobile banking, and support Integrated Relationship Management (IRM). Maintain compliance with risk management, internal controls, and operational procedures, including new account openings and problem resolution.

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Truist Financial
Truist Financial
4 days ago

Universal Banker (Saturday Required) - Osborne Road

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Handle client transactions with accuracy while delivering a consistently high-quality in-branch experience. Cross-trained to support sales and service activities, including outbound calling to identify client needs, offers, and opportunities. Educate clients on digital self-service solutions such as ATMs, Online and Mobile banking, and support Integrated Relationship Management (IRM). Maintain compliance with risk management, internal controls, and operational procedures, including new account openings and problem resolution.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide timely, accurate completion of client transactions while maintaining thorough records and proper handling of assigned monies.
  • •Engage clients with courteous conversation, facilitate both complex and standardized transactions, and uncover client needs.
  • •Educate clients on digital self-service solutions including ATMs, Online, and Mobile banking.
  • •Support the sales process through outbound calling, checking for offers, and referring or fulfilling client opportunities via IRM.
  • •Follow internal controls, operational procedures, and risk management policies; support new account openings and problem resolution as a secondary contact.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 54,500 annually
Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller, cash handling, or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a strong desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills and demonstrate proficiency in basic computer applications (e.g., Microsoft Office).
Experience:2+ yearsBankingRetail bankingTellerClient serviceSales
Education:High School
Skills:Interpersonal communicationCustomer serviceMulti-taskingAttention to detailRisk and compliance mindset
Languages:English
Tech Stack:ATMsOnline bankingMobile bankingMicrosoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn