Account Manager (SMB and Mid-Market, SaaS)
Prompt
United States
Workplace: RemoteFull timeUSD 100,000+ annuallyFunction: Customer Success & Account ManagementExperience: 1-3 yearsSkills: ["Relationship-building","Communication","Negotiation","Organization","Proactive","Independent work"]Manage a book of SMB and mid-market accounts (1–16 providers) to drive upsell and cross-sell, strengthen relationships, and expand revenue. Become an expert on the Prompt platform and guide adoption by presenting the product suite and ROI to decision-makers. Run periodic business reviews with CSMs, maintain CRM accuracy, forecast opportunities, and collaborate cross-functionally with Client Success, Sales, and Product to ensure account health and growth.
