Asset Protection Specialist

RealReal
United States
Workplace: OnsiteFull timeUSD 18.5 - 19 hourlyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer service","Professional communication","Self-motivation","Conflict resolution","Security protocol execution"]

Serve as the first point of contact for asset protection in the Authentication Center, ensuring building security, shortage control, and safety compliance. Monitor the main entrance, handle audits, and support video reviews and high-value investigations. Execute security protocols such as bag checks, badge enforcement, and CCTV monitoring, assist with inventory and conflict resolution, and support off-site events as needed while maintaining a professional, customer-focused presence.

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FursaFursa
RealReal
RealReal
1 day ago

Asset Protection Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the first point of contact for asset protection in the Authentication Center, ensuring building security, shortage control, and safety compliance. Monitor the main entrance, handle audits, and support video reviews and high-value investigations. Execute security protocols such as bag checks, badge enforcement, and CCTV monitoring, assist with inventory and conflict resolution, and support off-site events as needed while maintaining a professional, customer-focused presence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Be the first point of contact for Asset Protection and maintain a friendly, professional customer service presence
  • •Support building security by servicing the main entrance and securing the building
  • •Perform daily/weekly/monthly Authentication Center audits to ensure shortage control, safety, and policy adherence
  • •Assist with daily video reviews, high-value investigations, and special projects for the Asset Protection and Operations teams
  • •Execute security protocols (e.g., bag checks, badge enforcement, metal detector/wanding, parking lot control, merchandise check-in/out) and support off-site events as needed

Pay and Benefits

Salary: USD 18.5 - 19 hourly
Perks:Equity401kHealth InsuranceDentalVisionParental LeavePaid HolidaysPaid Leave

Key Requirements

  • •Strong customer service skills
  • •Professional appearance and demeanor
  • •Self-motivated with the ability to write and communicate professionally
  • •Ability to lift and move 50 lbs of merchandise and supplies
  • •Preferred: 2 years in Loss Prevention, Asset Protection, or Security; proficiency with Mac OS and Google Suite; experience using CCTV
Experience:Loss preventionAsset protectionSecurity
Skills:Customer serviceProfessional communicationSelf-motivationConflict resolutionSecurity protocol execution
Tech Stack:Mac OSGoogle SuiteCCTV

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
WebsiteLinkedInGlassdoor