Beauty Advisor (Client Experience & Operations) - Oxford Future Opportunities (Oxford, GB)

Sephora
Oxford
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer-obsessed","Interpersonal skills","Organisational skills","Attention to detail","Multitasking"]

Deliver a premium Sephora client experience by educating customers on makeup, skincare, and fragrance, offering personalized product guidance, and staying current on new launches and trends. Proactively drive sales through upselling, promoting Sephora services and loyalty, and ensure accurate transaction handling. You’ll also support store operations—processing deliveries, maintaining inventory, replenishing stock, removing expired items, and supporting visual merchandising while collaborating with the team.

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Sephora
Sephora
1 month ago

Beauty Advisor (Client Experience & Operations) - Oxford Future Opportunities (Oxford, GB)

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Last checked: 14 hours agoStatus: Live

Job Summary

Deliver a premium Sephora client experience by educating customers on makeup, skincare, and fragrance, offering personalized product guidance, and staying current on new launches and trends. Proactively drive sales through upselling, promoting Sephora services and loyalty, and ensure accurate transaction handling. You’ll also support store operations—processing deliveries, maintaining inventory, replenishing stock, removing expired items, and supporting visual merchandising while collaborating with the team.
Location: Oxford
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to build confidence.
  • •Provide expert product guidance across makeup, skincare, and fragrance with strong technical knowledge.
  • •Drive sales by connecting with customers, upselling, and promoting Sephora services and loyalty program.
  • •Process transactions accurately and maintain a tidy, well-organised cash area.
  • •Support store operations by receiving deliveries, maintaining inventory, replenishing stock, and supporting visual merchandising updates.

Pay and Benefits

Perks:Employee DiscountPaid LeaveWellness Stipend

Key Requirements

  • •Experience in retail, customer service, or store operations (cash and stock).
  • •Strong passion for makeup, skincare, and fragrance, with product knowledge and application technique experience beneficial.
  • •Warm interpersonal skills and ability to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.
Experience:RetailCustomer serviceStore operations
Skills:Customer-obsessedInterpersonal skillsOrganisational skillsAttention to detailMultitasking

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn