Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem solving","Customer service","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized advice and solutions to help customers reach financial goals, educate them on Citizens products, and refer complex needs to Bankers. Follow cash-handling and regulatory procedures while delivering exceptional, customer-centric service during branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized advice and solutions to help customers reach financial goals, educate them on Citizens products, and refer complex needs to Bankers. Follow cash-handling and regulatory procedures while delivering exceptional, customer-centric service during branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Greet customers in branch lobbies and support simple transactions
  • •Demonstrate use of mobile apps and ATMs to complete customer transactions
  • •Provide personalized advice and solutions and educate customers on products and benefits
  • •Follow all cash-handling policies and state/local laws and regulations
  • •Identify customer needs and refer customers to Bankers for next steps

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:MedicalDentalVision401kTuition AssistanceHealth Insurance

Key Requirements

  • •High school degree or GED
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments)
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services
  • •Strong listening and communication skills
  • •Ability to work branch hours, including weekends and evenings
Experience:BankingFinancial servicesCustomer serviceCash handlingDigital payments
Education:High School
Skills:ListeningCommunicationProblem solvingCustomer serviceMultitasking
Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website