Datacenter Operation Engineer (DCO) - Infrastructure Engineering

ByteDance
Anywhere
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 3+ yearsEducation: certificationSkills: ["Troubleshooting","Learning mindset","Stakeholder coordination"]

Support hyperscale datacenter operations by managing server-fleet issues through a ticketing system and serving as the first contact for break-fix technicians. Triage queues, resolve escalations, perform power cycles, troubleshoot systems, and replace failed components. Assist with physical moves, capacity additions, and retrofits, contribute to inventory/asset management, and collaborate with physical security and EHS teams while participating in an on-call rotation.

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FursaFursa
ByteDance
ByteDance
1 month ago

Datacenter Operation Engineer (DCO) - Infrastructure Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Support hyperscale datacenter operations by managing server-fleet issues through a ticketing system and serving as the first contact for break-fix technicians. Triage queues, resolve escalations, perform power cycles, troubleshoot systems, and replace failed components. Assist with physical moves, capacity additions, and retrofits, contribute to inventory/asset management, and collaborate with physical security and EHS teams while participating in an on-call rotation.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Work within a ticketing system to support the server fleet.
  • •Triage ticket queues, prioritize escalations, and resolve incidents.
  • •Perform power cycles, troubleshooting, and replace failed components.
  • •Physically assist with moving and installing equipment, including capacity additions and retrofits.
  • •Support inventory and asset management and coordinate with physical security and EHS teams for site health and compliance.

Key Requirements

  • •College/Technician degree or equivalent engineering professional experience/certification.
  • •Knowledge of Linux and server hardware repairs.
  • •Working knowledge of HTTP, DNS, RAID, and DHCP.
  • •At least three years of experience supporting IT equipment or related technology.
Experience:3+ yearsIT operationsDatacenterServer infrastructure
Education:Certification / Diploma in Engineering
Skills:TroubleshootingLearning mindsetStakeholder coordination
Tech Stack:LinuxHTTPDNSRAIDDHCP

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn