3 days ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead a high-volume bank branch to exceed customer expectations through relationship building, coaching, and sound operational practices. Drive branch performance and sales growth while creating a customer-centric culture powered by inspirational leadership. In a digital-first environment, help customers maximize mobile and online banking, manage objectives to meet P&L goals, and serve as a community brand ambassador to deepen existing and create new customer relationships.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Lead branch performance and sales growth while delivering an outstanding colleague and customer experience.
•Coach and develop colleagues to achieve individual and collective performance and sales goals.
•Execute operational practices to create and sustain a customer-centric culture.
•Own branch execution and outcomes by combining financial acumen with strategic insights to guide decision-making.
•Represent the brand in the local community to cultivate new customer relationships and deepen existing ones.

Pay and Benefits

Salary: USD 81,000 - 111,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsWellness Stipend

Key Requirements

•High School diploma or equivalent required.
•Leadership experience coaching and developing colleagues to drive sales excellence, world-class customer service, and operational integrity in a high-volume branch.
•4 years sales management experience in a Retail or Branch Banking environment.
•Demonstrated ability to manage objectives and meet sales goals, deadlines, and branch goals in a profit and loss environment.
•Successful customer experience validated through customer satisfaction surveys, including maintaining strong partnerships with community and civic organizations.

Experience:Retail bankingBranch banking

Education:High School

Skills:LeadershipCoachingCommunicationTeamworkCustomer focus

Licenses:NMLS

Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

3 days ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Lead branch performance and sales growth while delivering an outstanding colleague and customer experience.
•Coach and develop colleagues to achieve individual and collective performance and sales goals.
•Execute operational practices to create and sustain a customer-centric culture.
•Own branch execution and outcomes by combining financial acumen with strategic insights to guide decision-making.
•Represent the brand in the local community to cultivate new customer relationships and deepen existing ones.

Pay and Benefits

Salary: USD 81,000 - 111,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsWellness Stipend

Key Requirements

•High School diploma or equivalent required.
•Leadership experience coaching and developing colleagues to drive sales excellence, world-class customer service, and operational integrity in a high-volume branch.
•4 years sales management experience in a Retail or Branch Banking environment.
•Demonstrated ability to manage objectives and meet sales goals, deadlines, and branch goals in a profit and loss environment.
•Successful customer experience validated through customer satisfaction surveys, including maintaining strong partnerships with community and civic organizations.

Experience:Retail bankingBranch banking

Education:High School

Skills:LeadershipCoachingCommunicationTeamworkCustomer focus

Licenses:NMLS

Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website