Associate Systems Administrator (R5997)

Shield AI
Ukraine
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Troubleshooting","Documentation","Communication","Customer service","Discretion"]

Provide day-to-day enterprise end-user IT support and systems administration, ensuring a secure, reliable computing environment for employees—especially executives, executive assistants, board-facing needs, and visiting leaders. Support endpoints across Windows, macOS, and Linux, manage identity and access via Active Directory and Azure AD, maintain device/asset lifecycles, and handle service requests, incidents, documentation, and coordination with infrastructure, network, and security teams.

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FursaFursa
Shield AI
Shield AI
2 days ago

Associate Systems Administrator (R5997)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide day-to-day enterprise end-user IT support and systems administration, ensuring a secure, reliable computing environment for employees—especially executives, executive assistants, board-facing needs, and visiting leaders. Support endpoints across Windows, macOS, and Linux, manage identity and access via Active Directory and Azure AD, maintain device/asset lifecycles, and handle service requests, incidents, documentation, and coordination with infrastructure, network, and security teams.
Location: Ukraine
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Deliver white-glove technical support for end users, with focus on executive users, executive assistants, board-related activities, and visiting leaders.
  • •Provide day-to-day support for endpoint and user systems across Windows, macOS, and Linux environments.
  • •Install, configure, maintain, and troubleshoot hardware, software, mobile devices, and peripheral equipment for end users.
  • •Administer user accounts, permissions, and access controls using Active Directory and Azure AD in line with security and compliance requirements.
  • •Manage IT asset lifecycle activities including provisioning, deployment, inventory tracking, maintenance/refresh coordination, and secure decommissioning.

Key Requirements

  • •5+ years of experience in systems administration, desktop support, or enterprise IT support roles.
  • •3+ years of experience supporting executives, executive assistants, or other VIP users in a corporate environment.
  • •Experience supporting Windows, macOS, and Linux operating systems in a business environment.
  • •Working knowledge of Active Directory, Azure AD, and identity and access management concepts.
  • •Experience troubleshooting endpoint hardware, software, operating system, and basic collaboration technology issues.
Experience:5+ yearsEnterprise IT support
Skills:TroubleshootingDocumentationCommunicationCustomer serviceDiscretion
Tech Stack:WindowsMacOSLinuxActive DirectoryAzure ADIdentity and access managementEndpoint managementMicrosoft Endpoint Manager (Intune)JAMFPowerShellBashDNSDHCPTCP/IPSwitchingWireless networkingJira Service ManagementSnipe-ITServiceNowIT service management

Company Brief

Shield AI
Develops AI-powered autonomy and software for military aircraft and drones to enable autonomous ISR and combat missions, integrating perception, navigation, and mission planning for defense customers.
Industry: Defense Technology
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: San Diego, United States
Founded: 2015
WebsiteLinkedIn