Director, Finance SSC

Delivery Hero
Manila
Workplace: HybridFull timeFunction: Finance & AccountingExperience: 15+ yearsSkills: ["Leadership","Communication","Stakeholder management","Change management","Data-driven"]

Lead Delivery Hero’s Philippines Shared Service Centre finance operations (O2C, P2P, R2R) for 200+ FTEs, driving multi-year strategy, transformation, automation, and data-driven performance while ensuring compliance, SLA/OLA adherence, and strong stakeholder engagement across global markets.

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Delivery Hero
Delivery Hero
3 months ago

Director, Finance SSC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead Delivery Hero’s Philippines Shared Service Centre finance operations (O2C, P2P, R2R) for 200+ FTEs, driving multi-year strategy, transformation, automation, and data-driven performance while ensuring compliance, SLA/OLA adherence, and strong stakeholder engagement across global markets.
Location: Manila
Workplace: Hybrid
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Architect a bold multi-year strategy for the SSC and lead a 200+ FTE organization to support growth across O2C, P2P, and R2R processes.
  • •Drive operational excellence through digitalization, standardization, and automation to accelerate value delivery.
  • •Ensure impeccable day-to-day operations with strict SLA/OLA compliance and proactive stakeholder engagement for timely O2C, P2P, and R2R delivery.
  • •Maintain robust compliance with internal controls and regulatory requirements (BOI, BIR, SEC).
  • •Champion a data-centric approach to performance management using real-time dashboards and analytics, with KPIs including cNPS and eNPS.

Key Requirements

  • •15+ years of SSC/GBS experience, including at least 3 years in a senior leadership role
  • •Proven track record leading 150+ FTE multi-tower operations (O2C, P2P, R2R)
  • •Knowledge of ERP/workflow/automation tools (SAP, Ariba, Concur) preferred
  • •Executive communication with C-suite and strong stakeholder management
  • •Demonstrated strong people leadership and culture development, driving engagement and performance
Experience:15+ yearsFinance OpsSSCGBS
Skills:LeadershipCommunicationStakeholder managementChange managementData-driven
Languages:English
Tech Stack:SAPAribaConcurWorkflow automationDashboards

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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