Customer Experience Banker (Lake City, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending appropriate deposit and other banking products. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary service. Use a disciplined sales process, follow-up program, outbound calling, and referrals to deepen relationships, and educate customers on consumer deposit products and relevant banking services while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 hours ago

Customer Experience Banker (Lake City, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending appropriate deposit and other banking products. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary service. Use a disciplined sales process, follow-up program, outbound calling, and referrals to deepen relationships, and educate customers on consumer deposit products and relevant banking services while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and their needs.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
  • •Bachelor’s degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
Experience:1+ years
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn