Manager, IT Infrastructure (Phoenix, AZ, US)

American Airlines Group
Phoenix
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureSkills: ["Relationship building","Cross-functional collaboration","Technical and business leadership","Problem-solving","Adaptability"]

Lead the IT Infrastructure services that support application teams across American Airlines. Partner with business and IT leaders to set technology direction, manage infrastructure roadmaps, and keep production environments stable. Drive agile project management, remove roadblocks, and coordinate adoption and migration of new technologies. Use DevOps and continuous delivery practices to improve service efficiency, analyze trends, and oversee high-impact outage reviews to prevent recurrence.

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American Airlines Group
American Airlines Group
1 day ago

Manager, IT Infrastructure (Phoenix, AZ, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the IT Infrastructure services that support application teams across American Airlines. Partner with business and IT leaders to set technology direction, manage infrastructure roadmaps, and keep production environments stable. Drive agile project management, remove roadblocks, and coordinate adoption and migration of new technologies. Use DevOps and continuous delivery practices to improve service efficiency, analyze trends, and oversee high-impact outage reviews to prevent recurrence.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Collaborate with business and IT leadership to set vision, direction, and work priorities, and drive progress toward technology target roadmaps.
  • •Ensure agile project management, business analysis, and quality assurance processes are in place and practiced.
  • •Remove roadblocks, cultivate relationships, and communicate effectively across the enterprise at multiple leadership levels.
  • •Maintain stable production environments for supported applications and review high-impact outages to ensure proper processes prevent recurrence.
  • •Manage and lead adoption and migration of new and emerging technologies.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s degree in a technical discipline (Computer Science, Computer Engineering, Technology, Information Systems, Engineering) or equivalent experience/training.
  • •7 years of related experience designing, planning, and implementing solutions using the latest technology.
  • •5 years of leadership experience overseeing large technology projects from inception to implementation in an enterprise environment.
  • •Experience with Agile project management methodologies and tools.
  • •Experience with DevOps toolchain methodologies, including Continuous Integration and Continuous Deployment.
Skills:Relationship buildingCross-functional collaborationTechnical and business leadershipProblem-solvingAdaptability
Tech Stack:AgileDevOpsContinuous IntegrationContinuous DeploymentUnixLinuxWindowsDatabasesHigh-AvailabilityRedundancyClusteringDisaster RecoveryLoad BalancingNetworkingService Level Agreements (SLAs)

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn