Relationship Manager

Fiserv
Illinois, Wisconsin, Minnesota
Workplace: RemoteFull timeUSD 95,700 - 149,800 annuallyFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Client relationship management","Cross-functional collaboration","Consultative solution positioning","Problem resolution","Revenue goal management"]

Manage and grow strategic healthcare and insurance client relationships by aligning merchant products and payment solutions to business needs. Serve as the primary relationship lead, develop account strategies, and execute account plans to drive revenue growth, profitable deal structures, and long-term partnerships. Identify and advance pipeline opportunities, lead renewals and renegotiations, resolve client issues, and coordinate cross-functionally across Sales, Product, Marketing, and Finance to meet revenue goals.

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FursaFursa
Fiserv
Fiserv
3 days ago

Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Manage and grow strategic healthcare and insurance client relationships by aligning merchant products and payment solutions to business needs. Serve as the primary relationship lead, develop account strategies, and execute account plans to drive revenue growth, profitable deal structures, and long-term partnerships. Identify and advance pipeline opportunities, lead renewals and renegotiations, resolve client issues, and coordinate cross-functionally across Sales, Product, Marketing, and Finance to meet revenue goals.
Location: Illinois, Wisconsin, Minnesota
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary relationship lead for assigned clients and coordinate internal partners to align communication, priorities, and operational support.
  • •Develop and execute account plans to support revenue growth, profitable deal structures, and long-term client partnerships.
  • •Identify, qualify, and advance pipeline opportunities to increase portfolio performance, contribution margin, and product adoption.
  • •Lead contract renewals and renegotiations to secure favorable outcomes and support client retention.
  • •Monitor client satisfaction, resolve business issues, and manage day-to-day portfolio activities to support retention and financial performance.

Pay and Benefits

Salary: USD 95,700 - 149,800 annually

Key Requirements

  • •8+ years of experience in relationship management, account management, or business development in payments, fintech, or related financial services environments.
  • •8+ years of experience managing healthcare and insurance clients (providers, payors, hospital systems, insurance companies, or benefit administrators).
  • •8+ years of experience growing large client relationships and executing cross-functional strategies to increase revenue, retention, and product adoption.
  • •8+ years of experience in merchant acquiring, biller solutions, omnichannel payments, issuing solutions, or related payment products.
  • •Bachelor’s degree or higher in Business, Finance, Marketing, or related field (or equivalent experience).
Experience:8+ yearsFintechPaymentsHealthcareInsuranceMerchant acquiringOmnichannel paymentsFinancial services
Education:Bachelor's
Skills:Client relationship managementCross-functional collaborationConsultative solution positioningProblem resolutionRevenue goal management
Tech Stack:Salesforce

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn