Account Manager (German speaking) (m/w/d)

Whatnot
Berlin, London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Self-starter","Curiosity","Stakeholder management","Project management","Interpersonal skills"]

Own a targeted book of business by building consultative relationships with sellers and guiding their growth. You’ll coach partners at an exec level, develop data-driven recommendations, and drive in-quarter business growth and product adoption. Collaborate cross-functionally to share seller insights and advocate for needs with clear business and revenue impact. Lead cross-functional initiatives through to successful outcomes.

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Whatnot
Whatnot
1 week ago

Account Manager (German speaking) (m/w/d)

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Last checked: 11 hours agoStatus: Live

Job Summary

Own a targeted book of business by building consultative relationships with sellers and guiding their growth. You’ll coach partners at an exec level, develop data-driven recommendations, and drive in-quarter business growth and product adoption. Collaborate cross-functionally to share seller insights and advocate for needs with clear business and revenue impact. Lead cross-functional initiatives through to successful outcomes.
Location: Berlin, London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and nurture strong seller relationships using a consultative approach to support business outcomes.
  • •Understand sellers’ businesses to identify growth opportunities, provide seller marketing and exec-level coaching, and help sellers reach growth goals.
  • •Grow seller business with data-driven POVs and recommendations aligned with overall business and company goals.
  • •Manage a targeted book of business and execute short- and long-term strategies for sustained success, driving in-quarter growth and product adoption.
  • •Partner cross-functionally to share insights, advocate for seller needs with business and revenue impact, and manage initiatives across stakeholders to successful outcomes.

Pay and Benefits

Perks:Health InsuranceDentalVisionRemote WorkHome OfficeWellness StipendChildcareParental LeavePensionMonthly Allowance

Key Requirements

  • •5+ years of experience in sales and/or account management, supporting top business partners, streamers, and/or creators.
  • •Fluency in German and English (written and spoken) with deep understanding of the DACH market.
  • •Strong project management skills, including organizing and engaging stakeholders while managing multiple projects in parallel.
  • •Experience planning and leading strategic initiatives with cross-functional partners to drive execution.
  • •Knowledge of tools such as Salesforce, AirTable, Sigma, and other systems to manage accounts effectively.
Experience:5+ years
Skills:Self-starterCuriosityStakeholder managementProject managementInterpersonal skills
Languages:GermanEnglish
Tech Stack:SalesforceAirTableSigma

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn