Flagship Generalist, Originals Department (Full Time) - adidas LDN Flagship Store, Oxford St, London (London, GB)

Adidas
London
Workplace: OnsiteFull timeFunction: OtherSkills: ["Consumer-centricity","Brand orientation","Customer engagement"]

Deliver a highly impactful, brand-focused consumer experience in the adidas London Flagship store. Be the first point of contact at the Originals department touchpoint, providing end-to-end service by supporting customers across interactions and helping drive brand engagement, consumer centricity, and Flagship KPIs. Build knowledge of products, features, benefits, competitors, and the future marketplace to create a one-of-a-kind experience for Flagship and Creators Club consumers.

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FursaFursa
Adidas
Adidas
1 day ago

Flagship Generalist, Originals Department (Full Time) - adidas LDN Flagship Store, Oxford St, London (London, GB)

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Last checked: 13 hours agoStatus: Live

Job Summary

Deliver a highly impactful, brand-focused consumer experience in the adidas London Flagship store. Be the first point of contact at the Originals department touchpoint, providing end-to-end service by supporting customers across interactions and helping drive brand engagement, consumer centricity, and Flagship KPIs. Build knowledge of products, features, benefits, competitors, and the future marketplace to create a one-of-a-kind experience for Flagship and Creators Club consumers.
Location: London
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Maintain a highly impactful, brand-oriented consumer experience in the adidas LDN Flagship store.
  • •Assist in the end-to-end service experience for consumers at the designated consumer touchpoint.
  • •Support elements that create a one-of-a-kind experience for Flagship and Creators Club consumers.
  • •Act as the first contact consumers meet in the designated touchpoint.
  • •Drive brand engagement, consumer centricity, and Flagship KPIs through product and market knowledge.

Key Requirements

  • •Provide end-to-end service support within the designated consumer touchpoint at the adidas LDN Flagship store.
  • •Serve as the first point of contact for consumers at the designated touchpoint.
  • •Demonstrate strong product knowledge including features, benefits, and competitor awareness.
  • •Apply knowledge of the future marketplace to drive brand engagement and consumer centricity.
  • •Support a consumer-centric culture within the designated consumer touchpoint.
Skills:Consumer-centricityBrand orientationCustomer engagement

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
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