Senior Relationship Manager - Commercial Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Manage and grow a portfolio of Elite Business Banking and HNI clients, serving as their dedicated advisor and primary point of contact. Drive client acquisition, onboarding, and retention while achieving budgeted sales and service targets. Identify and maximize cross-sell opportunities across banking products, deliver strong customer experience, and ensure all interactions follow regulatory and bank policies. Contribute to portfolio value through risk-aware, client-focused relationship management.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Director level

Key Responsibilities

•Acquire and onboard new Elite Business Banking and HNI clients to grow the portfolio.
•Manage and retain a portfolio by delivering tailored banking and investment solutions and ensuring strong client satisfaction.
•Achieve or exceed budgeted sales and service targets through relationship management and cross-selling.
•Identify and maximize cross-sell opportunities across RAKBANK’s range of business banking products and services.
•Ensure client interactions and transactions comply with regulatory requirements and bank policies, mitigating risks and supporting growth.

Key Requirements

•Bachelor’s degree (or equivalent) for expats, or a higher degree diploma (or equivalent) for nationals; MBA preferred.
•At least 5 years of experience in branch banking, operations, relationship management, or customer service, ideally managing HNWI.
•In-depth understanding of the target market to drive effective client acquisition and maintain profitable relationships.
•Strong working knowledge of banking products and services, with proven HNWI relationship management skills.

Experience:5+ years

Skills:Client relationship managementRisk managementCustomer serviceSales target achievementCross-selling

Company Brief

RAKBANK

Website

Loading job details...

Preparing the role view and application actions.

RAKBANK

4 weeks ago

Senior Relationship Manager - Commercial Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Director level

Key Responsibilities

•Acquire and onboard new Elite Business Banking and HNI clients to grow the portfolio.
•Manage and retain a portfolio by delivering tailored banking and investment solutions and ensuring strong client satisfaction.
•Achieve or exceed budgeted sales and service targets through relationship management and cross-selling.
•Identify and maximize cross-sell opportunities across RAKBANK’s range of business banking products and services.
•Ensure client interactions and transactions comply with regulatory requirements and bank policies, mitigating risks and supporting growth.

Key Requirements

•Bachelor’s degree (or equivalent) for expats, or a higher degree diploma (or equivalent) for nationals; MBA preferred.
•At least 5 years of experience in branch banking, operations, relationship management, or customer service, ideally managing HNWI.
•In-depth understanding of the target market to drive effective client acquisition and maintain profitable relationships.
•Strong working knowledge of banking products and services, with proven HNWI relationship management skills.

Experience:5+ years

Skills:Client relationship managementRisk managementCustomer serviceSales target achievementCross-selling

Company Brief

RAKBANK

Website