2 months ago

Marketing Cloud Onboarding Specialist - German or Italian speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Join Salesforce as a Marketing Cloud onboarding specialist focused on post-sale customer enablement. You’ll lead 1:1 and group onboarding sessions, translate business goals into Success Paths, and mentor customers on Marketing Cloud solutions (Engagement, Pardot, Personalization, Datorama). Ideal for a consultative communicator with 4+ years in customer success, able to collaborate with admins and senior leaders to drive adoption.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Serve as a subject-matter expert for Salesforce Marketing Cloud during the onboarding phase.
•Act as the first post-sale point of contact, delivering a confident and welcoming customer experience.
•Lead virtual 1:1 and group onboarding sessions focused on business value and Customer 360.
•Apply a consultative approach to understand customer goals, use cases, and success metrics.
•Create tailored Success Paths aligned to customer objectives and maturity.

Key Requirements

•4+ years of experience in customer success, onboarding, or customer-facing roles.

Experience:4+ yearsCustomer successSaasCrm

Education:Bachelor's

Skills:CommunicationPresentationProblem-solvingConsultative sellingRelationship-building

Certifications:Marketing Cloud AdminEmail SpecialistSalesforce Admin

Languages:EnglishGermanItalian

Tech Stack:Salesforce Marketing CloudCRMDatoramaPardot

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

2 months ago

Marketing Cloud Onboarding Specialist - German or Italian speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Serve as a subject-matter expert for Salesforce Marketing Cloud during the onboarding phase.
•Act as the first post-sale point of contact, delivering a confident and welcoming customer experience.
•Lead virtual 1:1 and group onboarding sessions focused on business value and Customer 360.
•Apply a consultative approach to understand customer goals, use cases, and success metrics.
•Create tailored Success Paths aligned to customer objectives and maturity.

Key Requirements

•4+ years of experience in customer success, onboarding, or customer-facing roles.

Experience:4+ yearsCustomer successSaasCrm

Education:Bachelor's

Skills:CommunicationPresentationProblem-solvingConsultative sellingRelationship-building

Certifications:Marketing Cloud AdminEmail SpecialistSalesforce Admin

Languages:EnglishGermanItalian

Tech Stack:Salesforce Marketing CloudCRMDatoramaPardot

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor