Head of Account Management

Live Nation Entertainment
London
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Client relationship management","Communication","Interpersonal skills","Problem-solving"]

Lead an arm of the Account Management team within Marketing Partnerships, managing multiple partnership contracts for brands and agencies in the live music space. Ensure partners move seamlessly from onboarding through renewal with precise organization and strong client relationships. Implement processes and tools aligned to VP vision, mentor team members, act as escalation resolver, and provide performance/satisfaction insights while keeping client objectives front and center.

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Live Nation Entertainment
Live Nation Entertainment
4 days ago

Head of Account Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead an arm of the Account Management team within Marketing Partnerships, managing multiple partnership contracts for brands and agencies in the live music space. Ensure partners move seamlessly from onboarding through renewal with precise organization and strong client relationships. Implement processes and tools aligned to VP vision, mentor team members, act as escalation resolver, and provide performance/satisfaction insights while keeping client objectives front and center.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead an arm of the Account Management team to manage multiple partnership contracts with precision and organization.
  • •Implement the processes and tools needed for the team to achieve VP vision and objectives.
  • •Guide and mentor the team to deliver efficient, organized, seamless account management for partners.
  • •Ensure client objectives are core to account plans, identifying and addressing potential hurdles in advance.
  • •Act as the escalation resolver and, when needed, challenge and improve internal processes for partner outcomes.

Pay and Benefits

Perks:Paid LeaveGym MembershipMeal Allowance

Key Requirements

  • •Proven experience leading teams with a renewal focus.
  • •Strong understanding of the client lifecycle and ability to build and maintain client relationships.
  • •Excellent communication and interpersonal skills.
  • •Strong analytical and problem-solving skills.
  • •Demonstrated ability to meet deadlines and manage multiple priorities.
Skills:LeadershipClient relationship managementCommunicationInterpersonal skillsProblem-solving

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
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