Adyen

1 week ago

Manager, Platforms Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead Adyen’s UK Platforms Account Management team, driving 12–18 month commercial targets and revenue growth while ensuring operational health. You’ll oversee a hybrid group of Team Leads and Senior Account Managers, coaching leaders and aligning senior ICs to portfolio strategy. Serve as the escalation point before the Head of AM, manage complex account planning and contract renegotiations, and streamline platform workflows to enable account management at scale.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Deliver 12–18 month commercial targets and revenue growth for the Platforms portfolio, including forecasting and strategies to maximize adoption across platform accounts.
•Oversee and scale a hybrid team by coaching Team Leads into strategic people leaders and mentoring Senior Account Managers (ICs).
•Build and maintain relationships with high-value enterprise contacts; act as escalation point before the Head of AM and advise C-suite executives.
•Guide complex account planning, contract renegotiations, and high-stakes executive engagements to protect and improve portfolio health.
•Streamline platform workflows (e.g., sub-merchant onboarding, compliance/KYC, payout structures) to support account management at scale.

Key Requirements

•7–10+ years of experience in senior commercial roles across Account Management, Customer Success, or Business Development, including managing people managers or multi-level teams.
•Strong operational knowledge of SaaS, B2B platform and/or marketplace ecosystems, including embedded financial products.
•Proven track record defining mid-term pipeline goals and managing complex client negotiations.
•Deep understanding of the payments industry, including operational challenges, API frameworks, onboarding nuances, and relevant financial regulations.
•Full professional proficiency in English.

Experience:FintechSaaSB2B platformMarketplaceEnterprise payments

Skills:LeadershipMentoringAnalytical thinkingStrategic thinkingCross-functional communication

Languages:English

Tech Stack:APIKYC

Company Brief

Adyen

Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 2006

Website LinkedIn

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Adyen

1 week ago

Manager, Platforms Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Deliver 12–18 month commercial targets and revenue growth for the Platforms portfolio, including forecasting and strategies to maximize adoption across platform accounts.
•Oversee and scale a hybrid team by coaching Team Leads into strategic people leaders and mentoring Senior Account Managers (ICs).
•Build and maintain relationships with high-value enterprise contacts; act as escalation point before the Head of AM and advise C-suite executives.
•Guide complex account planning, contract renegotiations, and high-stakes executive engagements to protect and improve portfolio health.
•Streamline platform workflows (e.g., sub-merchant onboarding, compliance/KYC, payout structures) to support account management at scale.

Key Requirements

•7–10+ years of experience in senior commercial roles across Account Management, Customer Success, or Business Development, including managing people managers or multi-level teams.
•Strong operational knowledge of SaaS, B2B platform and/or marketplace ecosystems, including embedded financial products.
•Proven track record defining mid-term pipeline goals and managing complex client negotiations.
•Deep understanding of the payments industry, including operational challenges, API frameworks, onboarding nuances, and relevant financial regulations.
•Full professional proficiency in English.

Experience:FintechSaaSB2B platformMarketplaceEnterprise payments

Skills:LeadershipMentoringAnalytical thinkingStrategic thinkingCross-functional communication

Languages:English

Tech Stack:APIKYC

Company Brief

Adyen

Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 2006

Website LinkedIn