Maven Clinic

1 month ago

Senior Strategy & Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Senior, cross-functional strategist who owns operational projects end-to-end, drives readiness for new Consumer product launches, analyzes member experience data to identify root causes, and designs scalable processes within a fast-moving consumer-tech healthcare environment.

Location: San Francisco, United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Manager level

Key Responsibilities

•Independently own cross-functional operational projects from problem definition through solution design, execution, and results measurement.
•Drive operational readiness for new Consumer product and service line launches—partner cross-functionally to define workflows, build support infrastructure, and execute an effective MVP while designing for scalability from the start.
•Dig into operational and member experience data to identify patterns, surface root causes, and translate findings into clear, actionable recommendations for leadership and cross-functional partners.
•Design, build, and iterate on internal processes, workflows, and tooling that improve efficiency, quality, and consistency for the Consumer Support and Consumer Provider team.
•Partner with Product teams to represent the voice of operations: flagging member pain points, defining requirements, and supporting launches of new features or programs.

Pay and Benefits

Salary: USD 123,000 - 140,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDental401kParential LeaveLearning BudgetRemote WorkHybrid WorkMeal Allowance

Key Requirements

•2–5 years of experience in operations, strategy & ops, consulting, or a related analytical role.
•Experience at a startup or high-growth tech company; healthcare or consumer product experience a plus but not required.
•Strong analytical instincts: comfortable digging into large datasets, building models in Excel or Google Sheets, and experience with SQL or BI tools (Looker, Tableau, etc.).
•A track record of running projects end-to-end—the timeline, stakeholders, blockers, and completion.
•Comfort operating in ambiguity and a builder's mentality; ability to fix broken processes rather than just documenting them.

Experience:2-5 yearsHealthcareTechStartupsConsumer

Skills:CommunicationOwnershipProblem-solvingAnalyticalTeamwork

Languages:English

Tech Stack:ExcelGoogle SheetsSQLLookerTableau

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Maven Clinic

Maven Clinic is a virtual-first women’s and family healthcare platform offering telehealth services, care navigation, and employer-sponsored programs covering fertility, pregnancy, postpartum, pediatrics, and family planning.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series D

Headquarters: New York, United States

Founded: 2014

Website LinkedIn

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Maven Clinic

1 month ago

Senior Strategy & Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: San Francisco, United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Manager level

Key Responsibilities

•Independently own cross-functional operational projects from problem definition through solution design, execution, and results measurement.
•Drive operational readiness for new Consumer product and service line launches—partner cross-functionally to define workflows, build support infrastructure, and execute an effective MVP while designing for scalability from the start.
•Dig into operational and member experience data to identify patterns, surface root causes, and translate findings into clear, actionable recommendations for leadership and cross-functional partners.
•Design, build, and iterate on internal processes, workflows, and tooling that improve efficiency, quality, and consistency for the Consumer Support and Consumer Provider team.
•Partner with Product teams to represent the voice of operations: flagging member pain points, defining requirements, and supporting launches of new features or programs.

Pay and Benefits

Salary: USD 123,000 - 140,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDental401kParential LeaveLearning BudgetRemote WorkHybrid WorkMeal Allowance

Key Requirements

•2–5 years of experience in operations, strategy & ops, consulting, or a related analytical role.
•Experience at a startup or high-growth tech company; healthcare or consumer product experience a plus but not required.
•Strong analytical instincts: comfortable digging into large datasets, building models in Excel or Google Sheets, and experience with SQL or BI tools (Looker, Tableau, etc.).
•A track record of running projects end-to-end—the timeline, stakeholders, blockers, and completion.
•Comfort operating in ambiguity and a builder's mentality; ability to fix broken processes rather than just documenting them.

Experience:2-5 yearsHealthcareTechStartupsConsumer

Skills:CommunicationOwnershipProblem-solvingAnalyticalTeamwork

Languages:English

Tech Stack:ExcelGoogle SheetsSQLLookerTableau

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Maven Clinic

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series D

Headquarters: New York, United States

Founded: 2014

Website LinkedIn