Associate Technical Adoption Architect (Implementation Consultant)

Ironclad
San Francisco, New York, Chicago
Workplace: HybridFull timeUSD 84,000 - 105,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Consultative discovery","Relationship building","Stakeholder management","Written and verbal communication","Ownership mindset"]

Drive customer adoption from early requirements gathering through phased implementation and activation. Translate solution design into configured workflows, templates, and integrations, guiding technical decisions on sequencing, maintainability, and extensibility. Own high-value use cases end-to-end, advising on safe, effective AI-driven contracting transformation. Lead executive demos and enablement, act as voice of the customer to product teams, and align cross-functionally across Legal, Sales, Procurement, IT, and stakeholders.

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FursaFursa
Ironclad
Ironclad
2 days ago

Associate Technical Adoption Architect (Implementation Consultant)

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Last checked: 6 hours agoStatus: Live

Job Summary

Drive customer adoption from early requirements gathering through phased implementation and activation. Translate solution design into configured workflows, templates, and integrations, guiding technical decisions on sequencing, maintainability, and extensibility. Own high-value use cases end-to-end, advising on safe, effective AI-driven contracting transformation. Lead executive demos and enablement, act as voice of the customer to product teams, and align cross-functionally across Legal, Sales, Procurement, IT, and stakeholders.
Location: San Francisco, New York, Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with account teams and adoption strategists to drive customer adoption from pre-sales through proof of value, roadmapping, and activation.
  • •Design and build contracting processes in Ironclad, translating solution design into configured workflows, templates, and integrations.
  • •Own high-value customer use cases end-to-end, determining technical approaches and phased scope based on goals and requirements.
  • •Provide expert guidance on AI-driven contracting transformation, advising on responsible integration and appropriate controls.
  • •Lead executive-level demos/workshops and serve as the voice of the customer inside Ironclad, feeding insights to product teams.

Pay and Benefits

Salary: USD 84,000 - 105,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionParental LeavePaid Leave401kCommuter BenefitsHybrid Work

Key Requirements

  • •2+ years of professional services and/or consulting experience with software companies.
  • •Strong ability to connect technical decisions to customer value, adoption outcomes, and long-term platform ownership.
  • •Demonstrated capability to establish meaningful customer relationships and manage expectations and escalations.
  • •Strong consultative discovery skills to uncover customer goals and translate requirements into a clear solution approach and phased roadmap.
  • •Strong AI consulting instincts and practical AI fluency, including explaining what AI can and cannot do in practice.
Experience:2+ yearsConsultingB2B SaaSAI
Skills:Consultative discoveryRelationship buildingStakeholder managementWritten and verbal communicationOwnership mindset

Company Brief

Ironclad
Provides a contract lifecycle management platform that automates contract creation, negotiation, approval, and analytics for legal and business teams. Integrates with enterprise systems to streamline contracting workflows and reduce legal bottlenecks.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn