Sierra

3 months ago

Product Manager, Ghostwriter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Product Manager for Ghostwriter shapes how humans interact with AI agents, owning the end-to-end experience from prompt to agent to outcome. You’ll define workflows for CX teams and developers, balance autonomy with human-in-the-loop controls, and partner with AI/ML and platform engineering to scale Ghostwriter for thousands of customers in an in-person, SF-based team.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Define how AI augments agent development by shaping CX and developer workflows to draft journeys, run simulations, analyze conversations, and improve agents using natural language
•Balance autonomy and control by designing human-in-the-loop patterns (approval flows, change review, workspace isolation) to ensure customer trust in Ghostwriter’s agent changes
•Partner with AI/ML and platform engineering to collaborate on model selection, architecture, execution, and testing infrastructure
•Be the voice of the agent builder by deeply understanding the pains of CX managers, agent developers, and configuring journeys, integrations, and simulations
•Own the end-to-end product experience—from prompt to agent to outcome—and help scale Sierra to thousands of customers

Pay and Benefits

Salary: USD 230,000 - 390,000 annually

Equity and Bonus:Equity

Perks:Paid Leave401kPensionHealth InsuranceDentalVisionParental LeaveLearning Budget

Key Requirements

•3+ years of product management experience, with meaningful time working with large language models directly
•Experience shipping AI products at the frontier, with understanding of frontier model capabilities and UX for non-deterministic systems
•Track record of 0→1 product development and driving early-stage products to broad adoption, with ability to operate in high ambiguity and rapid iteration
•Strong technical depth and ability to engage with engineers on architecture decisions (e.g., harness design, workspace isolation, API design)
•Demonstrated ability to define workflows and influence CX teams, developers, and technical stakeholders

Experience:3+ yearsAISaaSEnterprise software

Skills:CommunicationCollaborationProblem-solvingStakeholder managementPrioritization

Tech Stack:LLMsAPIsAI/MLWorkspace isolationEvaluation/testing infrastructure

Company Brief

Sierra

Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.

Industry: AI & Machine Learning

Website

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Sierra

3 months ago

Product Manager, Ghostwriter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Define how AI augments agent development by shaping CX and developer workflows to draft journeys, run simulations, analyze conversations, and improve agents using natural language
•Balance autonomy and control by designing human-in-the-loop patterns (approval flows, change review, workspace isolation) to ensure customer trust in Ghostwriter’s agent changes
•Partner with AI/ML and platform engineering to collaborate on model selection, architecture, execution, and testing infrastructure
•Be the voice of the agent builder by deeply understanding the pains of CX managers, agent developers, and configuring journeys, integrations, and simulations
•Own the end-to-end product experience—from prompt to agent to outcome—and help scale Sierra to thousands of customers

Pay and Benefits

Salary: USD 230,000 - 390,000 annually

Equity and Bonus:Equity

Perks:Paid Leave401kPensionHealth InsuranceDentalVisionParental LeaveLearning Budget

Key Requirements

•3+ years of product management experience, with meaningful time working with large language models directly
•Experience shipping AI products at the frontier, with understanding of frontier model capabilities and UX for non-deterministic systems
•Track record of 0→1 product development and driving early-stage products to broad adoption, with ability to operate in high ambiguity and rapid iteration
•Strong technical depth and ability to engage with engineers on architecture decisions (e.g., harness design, workspace isolation, API design)
•Demonstrated ability to define workflows and influence CX teams, developers, and technical stakeholders

Experience:3+ yearsAISaaSEnterprise software

Skills:CommunicationCollaborationProblem-solvingStakeholder managementPrioritization

Tech Stack:LLMsAPIsAI/MLWorkspace isolationEvaluation/testing infrastructure

Company Brief

Sierra

Industry: AI & Machine Learning

Website