Customer Experience Banker Non NMLS

Serve as a financial concierge for walk-in customers, helping them achieve their financial goals. Retain and grow consumer and business relationships by proactively identifying needs, recommending appropriate deposit and other banking products, and resolving issues with exemplary service. Use a disciplined sales process to drive follow-up and referrals, educate customers on deposit products, and refer customers to other bank areas while following operational, security, risk, and regulatory procedures.