Honeywell

1 month ago

Sr. IT Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead and transform Honeywell’s premium Executive IT support and event IT services from Charlotte, NC or Atlanta, GA. Drive global 24/7 coverage, incident management, and on-site/off-site event delivery with a focus on governance, service quality, and continuous improvement across executive care and high-visibility events.

Location: Charlotte, Atlanta

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Manager level

Key Responsibilities

•Lead delivery of premium executive IT support, ensuring fast response, high quality, and discretion aligned with Diamond Support standards.
•Ensure 24/7 global coverage, including on-call and follow-the-sun support, meeting defined SLAs and response targets.
•Oversee incident management, escalations, and resolution, ensuring proper tracking, documentation, and continuous improvement.
•Drive proactive support through regular executive workspace checks, conference room readiness, and anticipation of issues before they impact executives.
•Own IT delivery for executive events, including planning, technical readiness, live support, and post-event reviews.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k MatchParental LeavePaid Holidays

Key Requirements

•8+ years of experience in IT Service Delivery, End User Computing, or Executive Support.
•Proven experience managing high-touch IT support teams for senior stakeholders.
•Strong understanding of incident management, IT operations, and SLA-driven service delivery.
•Experience managing global teams and on-call support models.
•Ability to perform effectively in high-pressure, high-visibility environments.

Experience:8+ yearsInformation technologyExecutive support

Skills:LeadershipCommunicationStakeholder managementProblem-solving

Languages:English

Tech Stack:ServiceNowITSMDigital WorkplaceAVEndpointDiamondPlatinum

Company Brief

Honeywell

Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Honeywell

1 month ago

Sr. IT Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Charlotte, Atlanta

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Manager level

Key Responsibilities

•Lead delivery of premium executive IT support, ensuring fast response, high quality, and discretion aligned with Diamond Support standards.
•Ensure 24/7 global coverage, including on-call and follow-the-sun support, meeting defined SLAs and response targets.
•Oversee incident management, escalations, and resolution, ensuring proper tracking, documentation, and continuous improvement.
•Drive proactive support through regular executive workspace checks, conference room readiness, and anticipation of issues before they impact executives.
•Own IT delivery for executive events, including planning, technical readiness, live support, and post-event reviews.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k MatchParental LeavePaid Holidays

Key Requirements

•8+ years of experience in IT Service Delivery, End User Computing, or Executive Support.
•Proven experience managing high-touch IT support teams for senior stakeholders.
•Strong understanding of incident management, IT operations, and SLA-driven service delivery.
•Experience managing global teams and on-call support models.
•Ability to perform effectively in high-pressure, high-visibility environments.

Experience:8+ yearsInformation technologyExecutive support

Skills:LeadershipCommunicationStakeholder managementProblem-solving

Languages:English

Tech Stack:ServiceNowITSMDigital WorkplaceAVEndpointDiamondPlatinum

Company Brief

Honeywell

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor