Full Stack Engineer, Support (French)

Odoo
Brisbane
Workplace: HybridFull timeUSD 85,000 - 105,000 annuallyFunction: Software EngineeringExperience: 1-3 yearsEducation: bachelorsSkills: ["Problem-solving","Empathy","Communication","Collaboration","Technical-to-nontechnical translation"]

Provide technical solutions and customer support for Odoo SMBs across North America. Own and resolve support tickets, investigate technical issues to identify root causes, and propose short- and long-term fixes. Serve as a technical advisor to customers and partners, collaborate with cross-functional teams, and support SaaS, PaaS, and self-hosted environments—using Python, SQL, JavaScript, Bash, and PostgreSQL while documenting outcomes for continuous improvement.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Odoo
Odoo
9 months ago

Full Stack Engineer, Support (French)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Provide technical solutions and customer support for Odoo SMBs across North America. Own and resolve support tickets, investigate technical issues to identify root causes, and propose short- and long-term fixes. Serve as a technical advisor to customers and partners, collaborate with cross-functional teams, and support SaaS, PaaS, and self-hosted environments—using Python, SQL, JavaScript, Bash, and PostgreSQL while documenting outcomes for continuous improvement.
Location: Brisbane
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Own and resolve support tickets for Odoo tools and services.
  • •Investigate technical issues by identifying root causes, symptoms, scope, and proposing fixes.
  • •Collaborate with cross-functional teams to resolve customer and partner technical challenges.
  • •Advise customers and partners, communicating product value to technical and non-technical audiences.
  • •Develop solutions and document resolved issues across customer environments to improve knowledge sharing.

Pay and Benefits

Salary: USD 85,000 - 105,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceFsaHsa401kPaid LeavePaid SickPaid HolidaysCommuter BenefitsEmployee Assistance

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or a related field.
  • •Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred).
  • •French fluency (professional or native/bilingual).
  • •Knowledge of ERP systems (CRM, Accounting, Inventory, POS).
  • •Strong problem-solving ability to translate technical concepts for diverse audiences.
Experience:1-3 years
Education:Bachelor's
Skills:Problem-solvingEmpathyCommunicationCollaborationTechnical-to-nontechnical translation
Languages:French
Tech Stack:PythonSQLJavaScriptPostgreSQLGitHubBashUnix/LinuxOdoo

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Odoo
Provides an integrated open-source suite of business applications including ERP, CRM, accounting, inventory, e-commerce and HR tools to help companies manage operations and grow with modular, customizable software.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Grand-Rosière, Belgium
Founded: 2005
WebsiteLinkedIn