Peloton

1 day ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Provide onsite IT support across Peloton’s North America footprint, with a strong focus on customer service and fast, accurate troubleshooting. Deploy and support Mac, Windows, and ChromeOS devices, manage user hardware/software and peripherals, and handle LAN troubleshooting plus systems administration. Own hardware procurement and asset management, maintain documentation, and mentor junior and MSP technicians through escalations, onboarding, and offboarding.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deploy and support Mac/Windows/ChromeOS devices and user hardware/software/peripherals
•Troubleshoot and support LAN connectivity and user-facing IT issues
•Perform systems administration tasks as part of day-to-day support
•Handle hardware procurement, asset management, and related documentation
•Mentor junior and MSP technicians and manage escalations, onboarding, and offboarding

Pay and Benefits

Salary: USD 84,250 - 99,650

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid Leave401kParental LeavePet InsuranceCommuter Benefits

Key Requirements

•4+ years of hands-on IT Support experience
•Experience supporting Macintosh OS 10.15 or later
•Experience supporting Microsoft Windows 10 or better
•Knowledge of networking concepts including DNS, DHCP, Email, HTTP, SSL, OSI model, and TCP/IP
•Experience with SSO and MFA

Experience:4+ years

Skills:CommunicationProfessionalismTroubleshootingMentoringWorking independently

Languages:English

Tech Stack:MacWindowsChromeOSDNSDHCPEmailHTTPSSLOSI ModelTCP/IPSSOMFASQLAtlassianGoogle WorkspaceSlackZoomServer administrationData cablingAsset management

Company Brief

Peloton

Designs and sells connected fitness equipment, subscription-based live and on-demand classes, and fitness content for at-home and studio users, integrating hardware, software, and community-driven experiences.

Industry: Fitness

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2012

Website LinkedIn

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Peloton

1 day ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deploy and support Mac/Windows/ChromeOS devices and user hardware/software/peripherals
•Troubleshoot and support LAN connectivity and user-facing IT issues
•Perform systems administration tasks as part of day-to-day support
•Handle hardware procurement, asset management, and related documentation
•Mentor junior and MSP technicians and manage escalations, onboarding, and offboarding

Pay and Benefits

Salary: USD 84,250 - 99,650

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid Leave401kParental LeavePet InsuranceCommuter Benefits

Key Requirements

•4+ years of hands-on IT Support experience
•Experience supporting Macintosh OS 10.15 or later
•Experience supporting Microsoft Windows 10 or better
•Knowledge of networking concepts including DNS, DHCP, Email, HTTP, SSL, OSI model, and TCP/IP
•Experience with SSO and MFA

Experience:4+ years

Skills:CommunicationProfessionalismTroubleshootingMentoringWorking independently

Languages:English

Tech Stack:MacWindowsChromeOSDNSDHCPEmailHTTPSSLOSI ModelTCP/IPSSOMFASQLAtlassianGoogle WorkspaceSlackZoomServer administrationData cablingAsset management

Company Brief

Peloton

Industry: Fitness

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2012

Website LinkedIn