Kempinski

3 months ago

Restaurant Captain

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Restaurant Captain responsible for leading service in the outlet, ensuring courteous, professional and efficient guest experiences, upselling menu items, maintaining grooming standards, and upholding Kempinski’s service quality while coordinating with supervisors and team to maximize guest satisfaction and sales.

Location: Al Khobar

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Key Responsibilities

•Lead and oversee service in the outlet, acting as a role model to the team and ensuring flawless service to the highest standards.
•Be knowledgeable of all services and products offered by the hotel and able to upsell items with alternatives.
•Ensure the outlet is clean, organized, and properly stocked; manage opening and closing procedures as established for the outlet.
•Handle guest enquiries courteously, report complaints to supervisors and follow up with guests to ensure satisfaction.
•Operate the POS system within the trained responsibility level and comply with hotel policies on fire, hygiene, health and safety.

Key Requirements

•Must demonstrate professional, courteous service and upselling skills while having thorough knowledge of all food and beverages offered by the department.

Skills:CommunicationCustomer serviceUpsellingTeamworkProblem-solving

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

3 months ago

Restaurant Captain

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Al Khobar

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Key Responsibilities

•Lead and oversee service in the outlet, acting as a role model to the team and ensuring flawless service to the highest standards.
•Be knowledgeable of all services and products offered by the hotel and able to upsell items with alternatives.
•Ensure the outlet is clean, organized, and properly stocked; manage opening and closing procedures as established for the outlet.
•Handle guest enquiries courteously, report complaints to supervisors and follow up with guests to ensure satisfaction.
•Operate the POS system within the trained responsibility level and comply with hotel policies on fire, hygiene, health and safety.

Key Requirements

•Must demonstrate professional, courteous service and upselling skills while having thorough knowledge of all food and beverages offered by the department.

Skills:CommunicationCustomer serviceUpsellingTeamworkProblem-solving

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor