Training and Sales Capability Assistant Manager

Delivery Hero
Riyadh
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Collaboration","Negotiation","Relationship management","Feedback"]

Lead the development and execution of the sales capability framework and end-to-end training programs for the Commercial division. Build learning paths for Acquisition, Account Management, Telesales, and Incubation; translate product updates into sales playbooks; and modernize enablement using industry trends and CRM/BI insights. Manage onboarding and training delivery, run Train-the-Trainer sessions, measure training ROI, and support Sales Excellence initiatives while providing people leadership and feedback.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Training and Sales Capability Assistant Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead the development and execution of the sales capability framework and end-to-end training programs for the Commercial division. Build learning paths for Acquisition, Account Management, Telesales, and Incubation; translate product updates into sales playbooks; and modernize enablement using industry trends and CRM/BI insights. Manage onboarding and training delivery, run Train-the-Trainer sessions, measure training ROI, and support Sales Excellence initiatives while providing people leadership and feedback.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Design and implement a structured sales capability framework aligned with commercial strategy and business goals.
  • •Develop specialized learning paths and sales training content for Acquisition, Account Management, Telesales, and Incubation.
  • •Lead end-to-end delivery of training sessions and workshops, including onboarding and Train-the-Trainer sessions.
  • •Conduct Training Needs Analysis (TNA) using performance data, field visits, and skill gap evaluations; report training effectiveness metrics to senior leadership.
  • •Provide people leadership: set objectives, evaluate direct reports, provide feedback, and support recruitment and workflow monitoring.

Key Requirements

  • •3–5 years of experience in Sales Enablement, Sales Capability, or Sales Management in a fast-paced e-commerce/marketplace environment.
  • •Experience designing and scaling training programs for sales teams (Acquisition vs. Account Management).
  • •Strong analytical capability using data to drive training decisions and measure ROI.
  • •Familiarity with sales methodologies such as SPIN, Challenger, or Consultative Selling.
  • •Bachelor’s degree in business administration, Marketing, Human Resources, or a related field; training/sales coaching certifications (e.g., CPTD, CIPD) preferred.
Experience:3-5 yearsE-commerceMarketplace
Education:Bachelor's in business administration, Marketing, Human Resources, or a related field
Skills:Analytical thinkingCollaborationNegotiationRelationship managementFeedback
Certifications:CPTDCIPD
Languages:English
Tech Stack:CRMBI tools

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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