Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Customer focus","Multitasking"]

Build lasting customer relationships as the face of the branch by providing trusted advice and financial solutions for spending, saving, borrowing, and investing. Learn customers’ goals and recommend tailored options such as planning for the future, home buying, and credit cards. Support transactions through digital/mobile and ATMs, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers.

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Citizens Bank
Citizens Bank
2 months ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Build lasting customer relationships as the face of the branch by providing trusted advice and financial solutions for spending, saving, borrowing, and investing. Learn customers’ goals and recommend tailored options such as planning for the future, home buying, and credit cards. Support transactions through digital/mobile and ATMs, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide trusted advice and financial recommendations for customers’ spending, saving, borrowing, and investing needs.
  • •Assess customers’ personal financial goals and recommend tailored solutions to help them achieve long-term objectives.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions, including app and ATM usage.
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking to support more complex customer needs.
  • •Follow all financial policies and procedures, including proper cash handling and compliance with applicable laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendRetirement BenefitsVolunteering Match

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience with the ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and recommend or refer products and services through in-person and phone interactions.
  • •Demonstrated skills using digital technology to support business goals.
  • •Meet SAFE Act requirements, including completion of pre-employment screening checks and obtaining a unique identifier from the NMLS.
Experience:Consumer bankingConsumer loansWealth management
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCustomer focusMultitasking
Licenses:NMLS
Tech Stack:Mobile bankingDigital technologyATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website