Account Handler

Support the administration of clients’ insurance requirements within a growing Insurance Services team, including general enquiries, renewals, mid-term adjustments, and obtaining quotations. Actively secure renewal business by re-broking existing accounts, handle complaints in line with regulatory requirements, and advise clients on appropriate insurance solutions based on their needs. Ensure all activity complies with FCA regulations using checklists and respond to client/insurer/third-party enquiries in writing or orally.