Braze

4 weeks ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Account Manager on Braze’s Commercial team owning a portfolio of growth customers. Drive renewals and upsells across SaaS products, collaborate with Success, Sales, Product, Legal, and Marketing, and translate customer insights into product feedback. You’ll navigate multiple verticals, manage contracts in the $25k-$500k/year range, and help customers maximize value through Braze’s multi-channel engagement platform.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own the commercial relationship, empowering Braze utilization and value, resulting in upsell and renewals targets
•Acquire and maintain best-in-class product knowledge and industry trends
•Proactively analyze customer product usage and identify growth opportunities
•Effectively communicate customer feedback to the Braze product team
•Cross-department collaboration, including Success, Sales, Product, Legal, and Marketing

Pay and Benefits

Perks:Health InsuranceDentalVisionEquityLearning StipendParental Leave

Key Requirements

•3+ years experience renewing and expanding existing SaaS contracts with deal sizes typically ranging from $25k-$500k/year
•Product sales experience focusing on selling email, analytics, CRM, marketing automation, and/or content marketing solutions
•Experience collaborating with Customer Success and Marketing/Sales Enablement teams, including input into lead generation
•Prior experience with Salesforce.com CRM (or other CRM used to manage the sales pipeline)
•Ability to identify decision makers and navigate the decision-making process in SMB customer segments

Experience:3+ yearsSaaSMarketing TechnologyCRM

Skills:CommunicationPresentationProblem-solvingTime managementNetworking

Languages:English

Tech Stack:SalesforceMS OfficeExcelPowerPointAPIsMarketing Automation

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

4 weeks ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own the commercial relationship, empowering Braze utilization and value, resulting in upsell and renewals targets
•Acquire and maintain best-in-class product knowledge and industry trends
•Proactively analyze customer product usage and identify growth opportunities
•Effectively communicate customer feedback to the Braze product team
•Cross-department collaboration, including Success, Sales, Product, Legal, and Marketing

Pay and Benefits

Perks:Health InsuranceDentalVisionEquityLearning StipendParental Leave

Key Requirements

•3+ years experience renewing and expanding existing SaaS contracts with deal sizes typically ranging from $25k-$500k/year
•Product sales experience focusing on selling email, analytics, CRM, marketing automation, and/or content marketing solutions
•Experience collaborating with Customer Success and Marketing/Sales Enablement teams, including input into lead generation
•Prior experience with Salesforce.com CRM (or other CRM used to manage the sales pipeline)
•Ability to identify decision makers and navigate the decision-making process in SMB customer segments

Experience:3+ yearsSaaSMarketing TechnologyCRM

Skills:CommunicationPresentationProblem-solvingTime managementNetworking

Languages:English

Tech Stack:SalesforceMS OfficeExcelPowerPointAPIsMarketing Automation

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn