Regional Rental Coordinator

EquipmentShare
Dallas
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 3+ yearsSkills: ["Customer focus","Relationship building","Problem-solving","Adaptability"]

Own the customer rental experience across the Southwest region by responding to inbound leads, guiding customers through the EquipmentShare retail process, and growing the contractor customer base. Maintain and nurture relationships to ensure high satisfaction, resolve inquiries and complaints promptly, and keep customers informed about additional products and services. Use strong interpersonal skills to develop sales strategies that improve market share and customer experience.

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EquipmentShare
EquipmentShare
21 hours ago

Regional Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own the customer rental experience across the Southwest region by responding to inbound leads, guiding customers through the EquipmentShare retail process, and growing the contractor customer base. Maintain and nurture relationships to ensure high satisfaction, resolve inquiries and complaints promptly, and keep customers informed about additional products and services. Use strong interpersonal skills to develop sales strategies that improve market share and customer experience.
Location: Dallas
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare retail process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied with service and support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •At least 3 years of sales experience (equipment sales experience is a plus).
  • •Strong interpersonal and problem-solving skills, with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships through the rental process.
  • •Adapt to a fast-paced, growing environment and stay continuously educated on products and services.
  • •Must be able to travel for company business as needed and lift up to 15 pounds at times.
Experience:3+ years
Skills:Customer focusRelationship buildingProblem-solvingAdaptability
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn